Senior UX Researcher - Remote, United States - Brooksource

    Brooksource
    Brooksource Remote, United States

    2 weeks ago

    Default job background
    Full time
    Description
    *Sr. UX Researcher**Company: *Healthcare IT (Details via Phone Screen)

    *Location: *100% Remote

    *Hire Structure:* 3-6 Month C2H (FTE Conversion)

    *Rate/Compensation: *$50-$60/hr. (DOE) | $110,000-$120,000

    *Included:
    • As a Brooksource consultant working directly with our client, you will be a W2 employee with full-time 40 hour work week. Comprehensive benefits (health, vision, dental), paid holidays, & sick time accrual is available to all employees on contract. Upon FTE conversion, the client's benefits package will take over.


    At *[Client]* Physician Solutions, we support physicians through the products and processes that help them manage the care of their patients.

    Healthcare is notorious for lagging behind consumer products in user experience, design and customer satisfaction.

    Our goal is to change the status quo by creating a suite of physician-focused tools that support clinicians in the ways in which they work.

    We are looking for UX research candidates that are up for a challenge. Healthcare is rife with complexities and the learning curve is steep. If you have a passion for improving user experiences and the ability to press through adversity, we look forward to meeting you

    *UX Researcher*We are looking for a UX Researcher who brings the ability to dive into a problem space, ask the right questions, and advocate for the needs of the user within the design process. Be it through the creation of research plans, personas, journey maps or more, the researcher communicates the needs of the users to stakeholders, designers, product managers, and developers.

    We are seeking people with flexibility and creativity in their approach to research. A good candidate will be able to communicate research findings in a way that is both diplomatic and persuasive.

    *Experience: *4-6 years

    *As part of your job, you will
    • Partner with product managers, designers, other researchers, and leadership to understand requirements and plan upcoming research. Minimize bias and ensure research results are highly useful.
    • Understand current-state services. Discover unidentified or unmet needs. Obtain approval to move projects forward.
    • Recruit test participants and manage participant scheduling.
    • Create interview, concept or usability study scripts. Develop and deploy surveys.
    • Moderate or note-take during in-person and remote tests and interviews.
    • Analyze qualitative and quantitative data. Synthesize observations with the product team and research lead.
    • Produce research reports with clear and actionable recommendations.
    • Effectively communicate research findings (including visual representations of data, highlight videos, slide decks, etc.).
    • Some travel required.
    *We are looking for
    • Experience in an applied research setting, including experience integrating user research into product designs, design practices, and process change management.
    • A solid grasp of user-centered design and usability.
    • A strong understanding of strengths and shortcomings of a wide range of research methods
    • Ability and willingness to adapt the UX research process to an agile environment.
    • Excellent interpersonal, communication, and collaboration skills.
    • Open to receiving feedback and constructive criticism.
    • Ability to plan own work on multiple concurrent projects, with minimal supervision while executing against deadlines.
    *Bonus Skills
    • Some understanding of design and prototyping tools
    • Experience in healthcare
    • Pendo, Mixpanel, or Salesforce software experience
    *BENEFITS OF WORKING WITH BROOKSOURCE:
    • Previous experience working with this client and placing both permanent employees and contractors.
    • Direct communication with the hiring manager, which allows us to have a clear understanding of the timeline and move candidates through the interview process faster.
    • Dedication to keep an open line of communication and provide full transparency.


    _Eight Eleven Group (Brooksource) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

    _


    Job Types:
    Full-time, Contract


    Pay:
    $ $60.00 per hour


    Benefits:

    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Health savings account
    • Referral program
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Monday to Friday

    Work Location:
    Remote