Community Engagement Manager - Princeton, United States - ISMG - Information Security Media Group

    ISMG - Information Security Media Group
    ISMG - Information Security Media Group Princeton, United States

    1 month ago

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    Full time
    Description

    About Us
    Collaboration, Intelligence, and Leadership

    CyberEdBoard is the premier member's-only community of executives & thought leaders in the fields of information security, cybersecurity, and information technology. Members have access to a robust platform of resources that promote peer-to-peer networking & knowledge-sharing, executive-level education, & professional growth.
    Executive members use the CyberEdBoard engagement platform to further enhance their professional brands, create & exchange member-exclusive resources, obtain accredited education & content, contribute in the executive mentor marketplace, & seamlessly connect with senior security peers & experts around the world.

    The Opportunity
    We are seeking a Community Engagement Manager who will lead the execution of CyberEdBoard's membership engagement strategy. As a key part of CyberEdBoard's engagement & distribution team, the Community Engagement Manager role will require a customer service focus paired with a research & analytical mindset to develop models for understanding CyberEdBoard's community.
    The goal is to engage with executive members to catalyze impact & to assess the effectiveness of distribution for both online & offline engagement efforts. Based on the insight gleaned from analyzing the behavior, needs, & networks of CyberEdBoard's digital community, the Community Engagement Manager will help fortify & grow the community with the ultimate goal of elevation & sustainability.
    In this role, you will work closely with staff across the organization to help strategize new & exciting ways to keep the community actively engaged through the CyberEdBoard website, app, social media, & community platform while fostering viable relationships to help identify & explore opportunities to maximize sustainability & engagement for optimal performance.

    Our ideal teammate would come from a strong background of cybersecurity membership management/development, communications, web analytics, content development, and digital strategy.

    Responsibilities

    • Design and execute content for CyberEdBoard Talks.
    • Act as a liaison between CyberEdBoard members and ISMG events and editorial staff.
    • Manage and facilitate members-only working groups.
    • Identify collaborative opportunities that keeps members returning to our CyberEdBoard app to ensure members of the community are actively engaged.
    • Conduct annual reviews with members to ensure CyberEdBoard provides customized value.
    • Experience in quantitative and qualitative research methods, including survey creation.
    • Ability to synthesize extensive research and data into clear written and oral presentations.
    • Developing marketing campaign plans for target audiences, informed by analysis, for key initiatives.
    • Developing and executing on membership strategy, program, and activities.
    • Daily moderation in the CyberEdBoard app to promote consistent engagement.

    Required Experience

    • At least a Bachelor's Degree or higher in PR, Communication, Marketing, or other related areas.
    • 3+ years of experience in membership or community management/development.
    • Experience working with CISOs or other C-Level executives.
    • Must possess a strong understanding of the cybersecurity industry and technology (B2B experience is preferred).
    • Prior experience within Events or Journalism.
    • Meticulous attention to detail & strong organization skills.
    • Strong understanding of Excel, Projects, PowerPoint.
    • Experience with website design and graphic design are ideal.
    • Self-starter who thrives in a fast paced, dynamic start-up environment with an outstanding ability to multitask and tackle tight deadlines.
    • Ability to project manage/prioritize multiple projects simultaneously.
    • Excellent customer service skills.
    • Must be an independent thinker with a solution oriented mindset.