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    Retail Customer Service Team Member - Greensboro, United States - New Garden Landscaping & Nursery

    New Garden Landscaping & Nursery
    New Garden Landscaping & Nursery Greensboro, United States

    4 weeks ago

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    Description

    Job Description

    Job DescriptionDescription:Responsibilities and Duties
    • Assisting Cashiers at the checkout during peak times to minimize customer wait times
    • Assisting customers by loading purchases in their vehicles.
    • Gather up and return all shopping carts to designated locations
    • Maintaining clean and safe grounds and facilities by regularly checking designated areas and performing cleaning/organizing as required.
    • Assisting in the timely and accurate stocking of products by unloading deliveries, labeling and placing in sales areas as directed.
    • Moving product and deliveries using a forklift (Forklift training and certification will be provided).
    • Maintaining plant health and salability by watering when and as directed.
    • Safely operating the company delivery vehicle when delivering customer purchases, picking up products from wholesale suppliers or doing product transfers between business locations.
    • Completing paperwork accurately, including regular safety and maintenance checklist for company delivery vehicle and delivery and pickup paperwork.
    • Assisting the retail team by answering phones when needed.
    • Accurately and efficiently process customer purchases using the VMX POS software.
    • Stay informed about products, promotions, and discounts to inform and assist customers effectively.
    • Encourage customers to consider additional products or upsell when appropriate.
    • Coordinate with team members to address customer needs and resolve issues
    • Performing additional tasks and duties assigned by supervisor as required to provide and maintain a pleasant, welcoming shopping environment and outstanding customer service.
    Requirements:Qualifications
    • Must be available to work weekday, weekend and holiday shifts.
    • Able to work outdoors in every type of weather.
    • Good communication skills, self motivated, goal-oriented, honest, and ethical.
    • Punctuality and limited absences.
    • Able to bend, squat, kneel, lift up to 50 pounds, and carry 15-20 pounds repeatedly the length of the greenhouse or outdoor sales area.
    • Standing and walking for extended periods of time.
    • Ability to maneuver between greenhouse tables which are 24 inches apart.
    • Valid NC Driver's License with clean driving record.

    Grow your skills, build lasting relationships and be a part of a team dedicated to memorable customer experiences and client satisfaction. Apply today to join our team

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