Customer Service Representative - Charlotte - TEKsystems

    TEKsystems
    TEKsystems Charlotte

    1 day ago

    $65,000 - $125,000 (USD) per year *
    Description

    Customer Service Representative

    We are seeking talented individuals to join our team as Customer Service Representatives. This role involves handling various types of incoming inquiries via telephone from clients regarding Group Retirement products and variable life insurance products.

    The successful candidate will be expected to learn and execute multiple processes/procedures, collaborating with Floor Support when needed. They must have the ability to multi-task, navigate administrative systems, and perform basic calculations using online tools.

    Key responsibilities include answering an average of 50-60 inbound calls per day, delivering exceptional customer service while adhering to established goals. The position requires active participation in customer service training and other training programs.

    • Candidate focus is on Customer Service/Contact Center experience with typing/writing and grammar skills for handling chats as well as calls

    About TEKsystems


    We're partners in transformation helping clients activate ideas & solutions
    Taking advantage of a new world of opportunity.
    * This salary range is an estimation made by beBee
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