Operations Associate III - Minneapolis, United States - RBC Capital Markets, LLC

Description

Job Summary

Job Description

What is the opportunity?

Join RBC Wealth Management, a 2021 Minneapolis/St. Paul Business Journal "Top Place to Work", and shape RBC's future

As an Operations Associate III with RBC Wealth Management, you will work in a high volume, fast-paced, deadline driven environment providing direct support for the Corporate Actions team. You will provide analysis, processing, and customer service support for exception-based complex and/or highly specialized Operation's processes.

If you enjoy challenging work, solving complex problems, and are looking for the next step in your career, we want to hear from you

What will you do?

• Provide processing support for corporate action events, including data analysis, input, and reconciliation.
• Directly communicate with third parties, peers, and multiple levels of management to facilitate accurate and timely reconciliation of corporate action events.
• Provide customer service support to US Wealth Management, and Custody and Clearing Advisors for corporate action related inquiries and escalations.
• Support team processes, including but not limited to workflow queue management, procedural documentation maintenance, and attestation.
• Contribute to knowledge sharing and training of team members to facilitate cross training and risk reduction.
• Perform other duties and responsibilities as assigned.

What do you need to succeed?

Must-have

• 4-year degree from an accredited university (or equivalent) OR High school diploma (or equivalent) AND 2 years of job-related experience.
• Effective problem identification, analytical, and resolution skills along with proficient computer skills in Windows-based software products. Effective exceptions based processing skills.
• Ability to communicate effectively both verbally and in writing, excellent customer service skills, organizational skills, and superb attention to detail.
• Ability to handle multiple priorities in a fast-paced and deadline driven environment.

Nice-to-have

• 4-year degree from an accredited university in business, finance or related field.
• 1+ year business, finance, customer service and/or accounting/bookkeeping experience.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities

Job Skills

Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

250 NICOLLET MALL:MINNEAPOLIS

City:

Minneapolis

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

Wealth Management

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status or any other legally-protected factors.