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    Financial Aid Counselor - Boulder, United States - Naropa University

    Naropa University
    Naropa University Boulder, United States

    6 hours ago

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    Description

    Job Summary

    Financial Assistance Advisor

    We are currently seeking an experienced Financial Assistance Advisor to join our team at our Arapahoe Campus location.

    About the Company: Our institution is dedicated to providing quality education and support to a diverse student body in a hybrid on-site and remote work environment.

    Position Details:
    - Financial Assistance Advisor
    - Department/Program: Financial Aid 55000
    - Work Location Authorization: Hybrid On-Site/Remote
    - Campus Location: Arapahoe Campus
    - Reports to: Director of Student Financial Services
    - FLSA Classification: Non-Exempt/Hourly
    - FTE: 100% (40 hrs/week)
    - Compensation: $25.24 per hour depending on experience

    Role Overview
    As a Financial Assistance Advisor, you will play a critical role in guiding students and families through the financial aid application process to support student recruitment and retention. You will serve as a key point of contact for current and prospective students seeking assistance with financial planning.

    Responsibilities


    Key Duties:

    1. Student Support:
    - Provide assistance to students and families regarding financial aid, scholarships, program costs, and budgeting
    - Manage inquiries via various channels and assist with documentation and aid-related issues

    2. Financial Aid Processing:
    - Review applications and resolve discrepancies
    - Administer various forms of financial aid and update student records accordingly

    3. Eligibility Review:
    - Verify student documentation for compliance with regulations
    - Manage FAFSA records and conduct eligibility assessments

    Additional Responsibilities:
    - Stay informed about Student Financial Services policies and procedures
    - Maintain proficiency in relevant information systems and provide backup support as needed
    - Carry out other assigned tasks

    Requirements


    - Commitment to promoting diversity and inclusion within the community
    - Bachelor's degree or equivalent experience
    - Minimum 1 year of financial aid experience
    - Proficiency in Student Information Systems and Microsoft Office
    - Strong communication, attention to detail, and leadership skills
    - Ability to work collaboratively and think critically

    Desired Qualifications


    - 4+ years of Financial Aid experience
    - Familiarity with Colleague/Banner Student Information System
    - Prior experience in financial aid awarding and eligibility review

    Physical Requirements
    During daily activities, the employee must be able to sit, handle materials, and work in various environmental conditions.

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