Insurance Service Coordinator - Coppell

Only for registered members Coppell, United States

1 week ago

Default job background
Full time

Job Summary

This position primarily supports DSU Management in achieving the service revenue and productivity goals of the unit.
  • Monitor agent phone calls and complete scorecards to ensure agents are adhering to rules and guidelines to meet rating and information accuracy requirements.
  • Track call monitoring results and work with DSU Management to identify trends coaching opportunities.

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