Business System Analyst - Carson City, United States - Acro

Description

*****Looking for Local candidates only*****

W2 candidates who can work 100% onsite.

The Business Process analyst must be able to straddle the IT and business domains and communicate (or broker communications) between each side. This person is a hands-on worker who will drive the creation of process models (primarily conceptual/logical level models).

• The BPA practice is used to identify and articulate the need for change in how organizations work and to assist with the facilitation of that change. BPAs work across all levels of an organization and may be involved in everything from supporting the facilitation of strategy definition, supporting discussions regarding enterprise architecture, assisting with the definition of the goals and requirements for projects and supporting continuous improvement in its technology and processes.

Provide expertise to support the assigned projects within the Orion portfolio. To do this successfully, the selected resources will be comfortable performing the following duties:

• Enable an environment where collaboration is effective and focused on delivering impactful business results.
• Work closely with both technical team members and client stakeholders or varying levels to serve as a trusted advisor and can be a key-point of contact for stakeholders to ensure success.
• Interface between the software vendor(s), Orion Team and internal State Agencies involved in the Orion portfolio program.
• Interface with the Product Owner team(s) to manage and prioritize their product backlogs of bugs and enhancements.
• Establishment of product Enhancement requests following established procedures including coordinating SMEs and Product Owners, elicitation of requirements, submission of tickets to the vendor or TFS/DevOps tool (depending on the system platform), engagement w/vendor on analysis, acceptance signoff and then placement onto the product backlog for future prioritization and grooming.
• Ability to perform Operational Needs assessments to help us get from our current state to our desired state, as it pertains to the Orion key result of improving the user experience across the State's Online Business Licensing Management services. The assessment should be easily understood by an audience from any level of the business and provide strengths and identify areas for improvement.
• Highly skilled at writing procedures and building functional diagram flows (IT utilizes the Functional Actor methodology, and the Orion program team will do the same, experience in this area is preferred).
• Procedures should be easily understood by all audiences and allow users to complete the tasks without prior training. Procedures will be used as a guide for the Test Case development.
• Test Case development, clearly defined and easy to follow.