Hotel Night Auditor - San Antonio, United States - Hilton Garden Inn San Antonio Downtown

Hilton Garden Inn San Antonio Downtown San Antonio, United States

2 weeks ago

Description

About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company

Location Description:
At the Hilton Garden Inn San Antonio Downtown we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Hilton Garden Inn San Antonio Downtown can mean for you

Overview:

**Job Summary:**

The Night Auditor will be responsible for overseeing the hotels operations during the overnight shift, ensuring all financial transactions are balanced, and providing excellent customer service to guests. This position requires someone who is dependable, attentive to detail, and capable of working independently.

**Key Responsibilities:**

Perform end-of-day accounting functions, including reconciling and balancing accounts.

Process guest check-ins and check-outs efficiently and courteously.

Handle guest inquiries, requests, and complaints promptly and professionally.

Prepare daily financial reports and ensure accuracy.

Monitor hotel security and ensure the safety of all guests and staff during the night shift.

Address and resolve any emergency situations that arise during the night.

Maintain accurate records of financial transactions and perform audits as needed.

Assist with other administrative duties as required.

**Working Conditions:**

This is an overnight position, typically from 11:00 PM to 7:00 AM.

Must be able to stand for extended periods and lift up to 25 pounds.

**Benefits:**

Competitive pay

Employee discounts on hotel stays

Opportunity for growth and advancement within the company

Training and development programs

Sign On Bonus - $500 - Sign On Bonus*

Qualifications:

**Qualifications:**

High school diploma or equivalent; additional education in hospitality or accounting is a plus.

Previous experience in a hotel front desk or night audit role is preferred.

Strong mathematical and analytical skills.

Proficiency in hotel management software and MS Office Suite.

Excellent communication and customer service skills.

Ability to work independently and remain calm under pressure.

Flexible availability, including weekends and holidays.

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