- Reviewing paper and electronic applications, examining income documents, income tax returns, deeds of trust, and other documentation required from applicants to determine regularity compliance and established eligibility criteria to provide mortgage and/ or utility assistance.
- Utilize Montana Cadastral, County websites and various other websites to research ownership and title interest in order to determine eligibility for assistance.
- Communicate both electronically and verbally with applicants, to determine home repair needs.
- Initiates and responds to customer inquiries regarding home repair needs including sending requests for financial information.
- Manages application and pertinent home repair data. Tracks requests for research and information from internal and external sources for the purpose of resolving home repair issues and maintaining customer contact logs.
- Responsible for record management for the HAF Program by establishing and maintaining HAF records in accordance with regulations and governing laws.
- Associate degree in business/ accounting, finance or closely related field may substitute for one year of experience.
- Two years of experience in housing program, which may include home repairs, construction, housing stability supports, or other similar roles is highly desirable.
- Compiling and evaluating documentation from multiple sources to determine eligibility.
- Understanding income documentation.
- Analyzing and applying state and federal regulations.
- Compiling, organizing, and reconciling complex financial data.
- Standard office software operations.
- Excellent analytic skills and attention to detail.
- Able to communicate effectively with varied audiences (e.g., customers, servicer, counselors, legal staff, and coworkers, et al.) verbally and in writing.
- Manage large volumes of data.
- Exercise creativity to resolve problems.
- Able to work within time constraints.
- Able to work independently or within a team environment is required.
- Look here to see the additional benefitsThey include:
- Work/life Balance
- Health Coverage
- Retirement plans
- Paid Vacation and Sick Leave and Holidays
- And more...
- This position requires the successful completion of a criminal background check.
- Only online applications are accepted.By applying online, you can receive updates and monitor the status of your application.
- If you fail to upload the requested application documents and/or preference documents, we will notify you via email. Failure to upload these documents after notification will result in your application being removed from consideration.
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Compliance Specialist - Helena, United States - State of Montana
Description
:This position is open until filled with the first application review date of May 23, 2024.
This temporary position serves as an Application Reviewer (Compliance Specialist 1) for the Board of Housing Homeowner Assistance Fund Program. The position is being created to assist with the implementation of the Montana new COVID-19 Homeownership Assistance Fund (HAF) program created by the American Rescue Plan Act of 2021 that was signed into law on March 11, 2021. This program provides home repairs to prevent displacement, mortgage assistance and other eligible expenditures for eligible homeowners throughout Montana.
This federally funded full-time temporary position is expected to last until September 30, 2026, depending on availability of federal funds and business needs.
Job Overview:
This position will review applications and determine eligibility for assistance from the new complex federal program and report to the Homeowner Assistance Fund Program Supervisor. Compliance Specialist responsibilities include, but are not limited to, reviewing applications, analyzing income and tax information, communication with various parties both internal and external, making decisions about program eligibility, and suggesting program improvements.
Minimum Qualifications (Education and Experience):
Apply online by submitting your resume.(Please Note: You do not need to complete the "work experience" or the "education & certifications" portion of the application process in our recruiting system.You only need to upload the requested documentation.)
Benefits
