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  • Ropes Course Attendant - LaGrange - Great Wolf Lodge

    Great Wolf Lodge
    Great Wolf Lodge LaGrange

    1 week ago

    Great Wolf Lodge background
    Description

    Job Summary

    The Ropes Course Attendant is responsible for ensuring customer safety and satisfaction while navigating the ropes course.

    Key Responsibilities

    • Process guest registration and complete orders
    • Education guests on ropes course experience, proper technique, and equipment usage
    • Outfit participants with safety equipment and ensure proper function
    • Assess and assist in emergency situations and provide support to scared participants
    • Maintain daily operations according to operating procedure guidelines
    • Provide exceptional customer service and engage in suggestive selling
    • Assist with merchandising functions including display, inventory receiving, and merchandise pricing
    • Perform cash-handling duties, including point-of-sale system, registers, and daily reporting
    • Ensure attraction meets highest standards of cleanliness, presentation, and service

    Requirements

    • Age 18 or older
    • High School education or equivalent
    • Comfortable working at heights above 30 feet
    • Flexible scheduling based on business demands
    • Basic math skills, including addition, subtraction, multiplication, and division
    • Customer service and communication skills; ability to read English language manuals
    • Successful completion of background check and drug screen

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Ropes course attendant