Jobs
>
Irving

    Client Services Analyst - Irving, TX, United States - GXO Logistics

    GXO Logistics
    GXO Logistics Irving, TX, United States

    3 weeks ago

    Default job background
    Description

    Logistics at full potential.

    At GXO, we're constantly looking for talented individuals at all levelswho can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at workand the resources to build a career you can be proud of.

    Client Services Analyst (Transportaion)

    PFS' Business Management department is made up of a team of client services professionals that act as the liaison between our clients and PFS operations. We work with world-renowned brands to help them manage their eCommerce operations. The Transportation Analyst is responsible for the leadership, administration and continuous improvement of all freight activities. This includes monitoring daily business activities, managing operational projects, shipment planning, coordinating billing and transportation compliance.

    Responsibilities

    The Client Services Analyst (Transportaion) will serve as the main point of contact for managing the transportation process for our clients with responsibilities including, but not limited to:

    • Manage existing key account relationships and offer solutions based on shipping patterns, needs while monitoring daily business activities for client initiatives
    • Confidently problem solve any issues, such as a missed pick up, late delivery, damaged freight or incorrect billing
    • Proactively communicate any issues to the client
    • Coordinate with traffic team on all daily shipments through phone, email and any related web portals
    • Ensure accuracy and timeliness of billing while proactively notifying client of any changes
    • Develops and operates an effective transportation information reporting system; ensures the accurate and timely preparation, processing, distribution, and retention of all necessary reports and records regarding transportation operations; and develops additional and/or enhanced reports to support customer's changing needs.
    • Interfaces with Operations, Program Management, and Inventory Control as necessary to ensure customer satisfaction around transportation-related issues; participates in customer meetings, as required
    • Engaged with clients directly to monitor and report service issues daily. Proactively identifies service delays in carrier networks through data analysis and communicates to transportation leadership to drive resolution.
    • Monitors claims reports and timeliness of action by claims team.
    • Tracks daily volumes and proactively communicates any carrier capacity changes needed with transportation.
    • Stays abreast of changes in PFS/GXO Transportation offering and proactively communicates with BM team and Clients as needed.

    Qualifications

    • Bachelor's Degree in a related field, Required
    • 3+ years related experience, Required
    • Knowledge of transportation planning principles
    • Experience with transportation demand management concepts and strategies, preferrably
    • Experience in small parcel and freight analysis and management

    GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.

    We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

    GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

    All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.

  • GXO Logistics

    Client Services Analyst

    2 weeks ago

    GXO Logistics Irving, United States

    Logistics at full potential. · At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On ou ...

  • Greystar

    Client Services Analyst

    3 weeks ago

    Greystar Irving, United States Full time

    The Client Services Analyst supports the strategic and daily management of the Client Services team of the assigned area by gathering and analyzing financial data pertaining to assets currently being marketed for sale, conducting detailed underwriting of potential 3rd party manag ...

  • GXO

    Client Services Analyst

    2 weeks ago

    GXO Irving, United States

    Logistics at full potential. · At GXO, were constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our ...

  • GXO Logistics

    Client Services Analyst

    1 week ago

    GXO Logistics Irving, United States

    Logistics at full potential. · At GXO, were constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our ...

  • GXO Logistics, Inc.

    Client Services Analyst

    2 weeks ago

    GXO Logistics, Inc. Irving, United States

    Logistics at full potential. · At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On ou ...

  • GXO

    Client Services Analyst

    2 weeks ago

    GXO Irving, United States

    Logistics at full potential. · At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our ...

  • 7-Eleven

    Category Analyst Services

    2 weeks ago

    7-Eleven Irving, United States

    Overview: · ? Who we are · Imagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world. · As the only r ...

  • GXO Logistics

    Client Services Analyst

    2 weeks ago

    GXO Logistics Irving, United States

    Logistics at full potential. · At GXO, we're constantly looking for talented individuals at all levelswho can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our ...

  • Sparibis

    Customer Service Analyst

    3 weeks ago

    Sparibis Irving, United States

    Title:Customer Service AnalystLocation:Irving, TX**Location:** Must be onsite in Irving, TX (Remote during COVID) **Years Experience:** 3 Years + **Education:** Bachelors Degree or equivalent preferred. An associate degree or significant relevant experience is required. **Hours:* ...

  • CHRISTUS Health

    Client Service Analyst, Travel

    3 weeks ago

    CHRISTUS Health irving, United States Full time

    The Application System Analyst I serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst I will provi ...

  • Vizient

    Analyst - Item Master Services

    3 days ago

    Vizient Irving, United States

    When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional deve ...

  • Penn Foster Inc

    Analyst - Item Master Services

    3 weeks ago

    Penn Foster Inc Irving, United States

    When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional deve ...

  • Irving ISD

    Service Desk Analyst II

    1 week ago

    Irving ISD Irving, United States

    JOB TITLE: SERVICE DESK ANALYST II · WAGE/HOUR STATUS: Non-Exempt · REPORTS TO: Director of Technical Services · PAY GRADE: IT2 (230 Days) · DEPARTMENT: Technology Services · DATE REVISED: April 2023 · PRIMARY PURPOSE: · Provide support and guidance for the District's A ...

  • Citigroup Inc

    Syndicated Loan Servicing Analyst

    3 weeks ago

    Citigroup Inc Irving, United States

    The Loan Doc & Proc Intmd Assoc Ayst is a developing professional role which integrates in-depth specialty knowledge with a solid understanding of industry standards and practices; demonstrates good understanding of how the team and area integrate with others in accomplishing the ...

  • MCKESSON

    Lead SAP FP&A Business Systems Analyst

    5 days ago

    MCKESSON Irving, United States Full time

    McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you a ...

  • MCKESSON

    Lead SAP ATTP Serialization Business Analyst

    5 days ago

    MCKESSON Irving, United States Full time

    McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you a ...

  • MCKESSON

    Impact Strategy Analyst

    5 days ago

    MCKESSON Irving, United States Full time

    McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you a ...

  • Leap Applied Behavioral Services (ABA)

    Registered Behavior Technician

    5 days ago

    Leap Applied Behavioral Services (ABA) Irving, United States

    **Behavior Technician Job Description** · **Department**:ABA · **Reports to**:Clinical Director, Board Certified Behavior Analyst and Case Manager · **Supervision Over**:None. · **Position Type**:part time (in-home) · **Availability**:Monday through Friday · **Minimum Qualificati ...

  • Paladin Consulting

    Portfolio Servicing Analyst

    15 hours ago

    Paladin Consulting Dallas, United States

    Paladin Consulting is currently hiring a Portfolio Servicing Analyst to join our team working onsite at our client's office located in Dallas, TX. · We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like ...

  • TEKsystems

    Service Desk Analyst

    3 weeks ago

    TEKsystems Dallas, United States

    One of TEKsystems financial institutions is looking to add a Service Desk Analyst to their team to help improve IT operations within the company Below are the details of what they are looking for. · Description: · • Someone with a broad experience in IT · • Demonstrated experienc ...