Custodian - Alpharetta - Priority Technology Holdings Inc

    Priority Technology Holdings Inc
    Description

    Job title: Custodian
    Reports to: Manager of Facilities
    Department: Business Resource Group
    Location: Alpharetta, GA
    Grade: 11
    About Priority:
    Priority Technology Holdings, Inc. is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. Our vision is to eliminate the barriers to unlocking revenue - empowering businesses to grow faster and operate smarter.
    We achieve this through the Priority Commerce Engine, an innovative platform that combines payables, acquiring, and banking and treasury solutions. This unified approach allows businesses to streamline financial operations, reduce unnecessary costs, and uncover new revenue opportunities.
    At Priority, we're driven by results. We expect our people to be known for results - bringing expertise, momentum, and relentless focus to every challenge, helping our clients and each other thrive.
    About the Role:
    Maintain a safe and healthy professional environment for our employees. Responsible for maintaining cleanliness of offices, desks, dusting, cleaning appliances, common areas and outdoor areas.
    Responsibilities:

    • Use proper techniques with the cleaning inside/outside of buildings, which includes floors, carpet, walls, glass windows, ceilings, restrooms and patio/walk areas.

    • Use proper techniques in moving equipment, furniture and supplies weighing up to fifty pounds and ask for assistance with items weighing over fifty pounds.

    • Use safe techniques in light maintenance tasks such as painting, changing of globes, installing dispensers, carpentry and adjusting or repairing lockers.

    • Use safe and proper work/cleaning techniques including the usage of all inside/outside power equipment needed to support the program.

    • Maintain and properly use personal protective equipment - Reports all accidents to the manager.

    • Assist with special projects, duties, as requested/assigned by, facility administration and/or Director for Custodial Services.
    What Success Looks Like:

    • Facilities are consistently clean, safe, and well-maintained, creating a professional environment that supports daily operations and reflects organizational standards.

    • Cleaning and maintenance tasks are completed accurately, on schedule, and with attention to detail, reducing the need for rework, complaints, or escalation.

    • Health, safety, and sanitation standards are reliably met, contributing to fewer incidents, improved compliance, and a safer workplace for employees and visitors.

    • Stakeholders (employees, managers, visitors) trust that spaces will be ready, functional, and presentable without needing reminders or follow-up.

    • Issues such as spills, hazards, or supply shortages are identified early and addressed promptly, preventing disruption to business activities.

    • Communication is clear and timely when problems arise, allowing leaders and teams to make informed decisions without operational delays.

    • The work environment runs smoothly in the background, enabling others to stay focused on their core responsibilities without distraction or friction.

    • Consistent performance builds confidence and dependability, making the Custodian a trusted presence in maintaining the organization's physical space and operational continuity.
    Candidate Requirements:

    • Successful completion of a pre-employment examination to include alcohol and drug testing.

    • Knowledge of minor repair techniques and building and grounds maintenance.

    • Ability to operate carpet extractor, floor buffers, and various cleaning equipment.

    • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

    • Ability to understand instructions and communicate in basic English.

    • Fluent use of communication tools email, texting, and phone calls.

    • Ability to lift 50 pounds without assistance.

    • Ability to properly handle cleaning supplies.

    • Ability to speak effectively before groups of customers or employees.
    Minimum Requirements:

    • High School Diploma or General Education Degree (GED); or one month related experience and/or training or equivalent combination of education and experience.

    • Janitorial: 1 year (Preferred).

    • General maintenance 1 year (Preferred).
    Work Environment & Culture:
    We believe that performance and experience go hand in hand - an exceptional employee experience is earned through contribution. We are a results-driven team, grounded in our core values: ownership, authenticity, service, trust, innovation, and camaraderie.
    Our culture is built for those who want to make an impact. We challenge each other to grow, celebrate progress, and support one another through shared goals and real connection. Whether you're building technology, serving clients, or supporting internal teams, you'll be part of a company that empowers you to perform at your best and be known for results.
    Compensation and Benefits:
    Compensation range: $21/hr
    We invest in the whole employee - personally and professionally. Our benefits package is designed to support your well-being, growth, and success - both inside and outside of work.
    Financial Wellness

    • Bonus programs
    • 401(k) match
    • Employee Stock Purchase Program (ESPP)
    • HSA and FSA options
    • Financial wellness resources and employee discount programs
    Health & Well-being
    • Medical, dental, and vision coverage
    • Mental health support for employees and dependents through Lyra Health
    • Family planning and women's health benefits through Carrot
    • Gym membership reimbursement and virtual wellness programs (including yoga)
    Time Off
    • 3 weeks PTO to start, with unlimited PTO after year one
    Growth & Development
    • Education expense reimbursement
    • Leadership development programs
    • Certified Payments Professional (CPP) certification support
    We believe great performance starts with feeling supported - and we've built our benefits with that in mind.
    Traditional Physical Requirements:
    • Requires prolonged sitting, standing, bending, stooping and stretching.
    • Requires the ability to lift 10 pounds.
    • Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction).

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