Benefits Coordinator - Baltimore, United States - Chesapeake Search Partners

Description

CSP has partnered with a financial company in their search for a Benefits Coordinator. This individual needs to have 2-3 years of benefits administration experience.

Some of the responsibilities consist of assisting colleagues with any benefit issues and questions, utilizing the Human Resource Information (HRIS) system, assisting with the planning and coordination of wellness programs, reconciling and coordinating payment processing for benefits-related invoices, and managing leaves of absence.

This role requires the candidate to be on-site five days a week in Baltimore, MD.


Responsibilities:

Supports the daily administration of all US health and welfare plans, including medical, dental, vision, health savings and flexible spending accounts, various protection benefits, voluntary benefits, and well-being programs.

Supports US based benefits and wellness programs and initiatives including open enrollment, biometric screenings, flu clinics, lunch & learns and information sessions.

Serves as the main point of contact for a wide range of benefit inquiries. Answers questions, addresses concerns, and provides information to colleagues and dependents regarding benefit programs and policies.
Investigates and resolves colleague issues with benefit vendors and insurance providers.
Escalates difficult or very complex issues to the Benefits Advisor as appropriate.
Coordinates leave of absence requests and processes claims (Short-Term Disability, Parental Leave, FMLA, Workers' Compensation, etc.).
Assists with annual benefit renewals and coordinating the open enrollment processes within HRIS and with vendors.
Responsible for the ongoing administration of benefit plans and maintains complete and accurate records within the HRIS.

Assists with annual benefit related compliance filings (401k Non-Discrimination Testing, Dependent Care FSA Non-Discrimination Testing, Form 5500, 1095c Form Distribution, etc.).

Collaborates with the Human Resources function groups, Payroll, and Information Technology to improve benefit processes as appropriate.
Assists in preparing Excel spreadsheets and running reports as requested.


Qualifications:
Bachelor's Degree or 6 years equivalent work experience.
2 years of benefits administration experience, including knowledge of health and welfare and retirement plans.
Demonstrated experience with and knowledge of MS Office applications.
Excellent client service focus and high touch experience required. Ability to develop effective relationships both inside and outside the organization.
Demonstrated ability to proactively problem solve; employing independent judgment in decision-making.
Strong organization and time-management skills.
Strong communication skills, both written and verbal.
Experience with HRIS systems (Workday preferred).

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