Licensed Optician - Tampa, United States - True Eye Experts

Description

Job Description

POSITION SUMMARY:

A Licensed Optician is trained to dispense and fit glasses and contacts, working from the prescriptions written by optometrists. They take into account a patient's facial features, occupation, and habits to assist them in choosing the best eyeglass frames, lenses, and lens coatings to fit their needs, while also achieving monthly sales goals and excellent patient care.

ESSENTIAL FUNCTIONS - PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Provide exceptional customer service at all times to both external and internal patients
• Able to operate the auto-lensometer and manual lensometer
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Educate and recommend specific lenses, lens coatings, and frame to suit patient needs
• Continue to be educated on current brand knowledge
• Accurately collect measurements such as bridge, eye size, temple length and seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Check in all incoming orders to ensure quality and accuracy
• Dispense patient orders and repair and adjust patient frames
• Interpret insurance benefit to collect accurate copays
• Assist other areas when needed
• General office duties and cleaning to be assigned by manager

PREFERRED EXPERIENCE:

• An associate's degree or certification in opticianry.
• A state license or certification to practice as an optician.
• Outstanding communication and negotiation abilities.
• Working knowledge of proper sales techniques.
• Basic computer literacy required.

SUPERVISION EXERCISED:

This position has no supervisory responsibilities.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

• Work is performed in a medical office setting.
• Physical demands of position: must be able to sit for long periods of time, must have manual dexterity to work computer systems and keyboard.
• Must be able to have face to face conversation with patients and staff.
• Must be able to lift 25 lbs.