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    Medical Assistant Supervisor - Tacoma, United States - SEA MAR Community Health Centers

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    Full time
    Description

    Position Summary:

    Full-time Medical Assistant Supervisor position available at our Tacoma - Cushman Medical Clinic. The Medical Assistant Supervisor is a leadership position, working collaboratively to ensure all patients are receiving quality care and services. Responsibilities may include, but are not limited to, overseeing the performance of the medical assistants working in the clinic, assisting with patient flow issues, performing procedures as needed, ensuring that all medical assistants are completing every clinical quality measure for all patients, assisting with patient assessments, and administrative duties as assigned. This position will work Monday through Friday, with some Saturdays required.

    Duties:

  • To hire, train, and supervise MAs in order to ensure effective and efficient patient care is being provided. In doing so, each patient will receive quality, patient-centered care following established clinical guidelines for both preventive care and chronic disease management. The MA Supervisor is responsible for evaluating medical assistant performance, and may provide feedback on the performance of other positions within the clinic.
  • To ensure all performance measures are met, which include but are not limited to clinical quality measures, provider productivity and resource management.
  • To provide clinical and administrative supervision to the clinical care team personnel in the clinic, including medical assistants (MAs), care coordinators, externs, and phlebotomists. The Medical Assistant Supervisor is responsible for ensuring all employees adhere to the AIDET model of service with the expectation that every employee provides exceptional service to every person, every time.
  • Requirements:

  • Strong leadership, supervisory and training skills with a strong clinical background in ambulatory care.
  • Actively participate in staff meetings.
  • Interact sensitively and effectively with people of diverse backgrounds.
  • Anticipate the needs of patients and providers according to clinical presentation.
  • Anticipate the needs of the clinic according to existing demands and resources and based on historical trends.
  • Flexibility with clinic hours.
  • Willingness to take on new projects.
  • Experience working with multicultural/diverse populations.
  • Bilingual English/Spanish is preferred not required.
  • Education Requirements : Graduated from an accredited program with an active MA-C license in the State of Washington or be licensed as an LPN in the State of Washington, CPR certification, state-mandated HIV education.

    What We Offer:

    Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it's a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. For example, Full-time employees working 30 hours or more, receive an excellent benefit package of:

  • Medical
  • Dental
  • Vision
  • Prescription coverage
  • Life Insurance
  • Long Term Disability
  • EAP (Employee Assistance Program)
  • Paid-time-off starting at 27 days per year + 10 paid Holidays.
  • We also offer 401(k)/Retirement options and an exciting opportunity to work in a culturally diverse environment.



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