appointment desk clerk - Paris, United States - Paris Community Hospital

Description

Job Description

Horizon Health is a Critical Access, Rural Health Facility comprised of 25-inpatient beds located in Paris, IL & a multitude of outpatient clinic settings including Family Practice and Specialty Clinics in Paris and surrounding cities. We have been serving residents of Edgar County since 1968 though community education, emergency services, and outpatient care. As we continue to expand our services & locations, our community has grown far beyond Paris. Our rich history and strong community support pave the way for the future of healthcare as we serve you—our family, friends, and neighbors.

Position Summary:

The appointment clerk is responsible for scheduling appointments for family practice clinic patients. The use of communication skills to clarify patient needs and understanding of provider appointment needs are imperative.

Essential Functions:

• Schedules patients--obtaining the necessary medical and personal information, insurance, and other data required for proper scheduling, tracking and billing.
• Ability to communicate well- to discern urgency for appointment requests based on chief complaint and medical information shared by caller.
• Answers basic insurance/financial question and refers the difficult questions to the billers.
• Works closely with patient advisory staff to ensure timely and effective appointment scheduling.
• Refers medical questions to appropriate clinical personnel.

The responsibilities listed above are not all-inclusive; other activities may be required in support of the hospital's goals and objectives.

Position Requirements:

• High School Graduate is required.
• At least one year of general office experience is preferred.
• Excellent custom service skills are required.

Position Information:

Location: 721 E. Court Street Paris, IL 61944

Hours: Monday- Friday 8am-5pm

Horizon Health is committed to caring not only for our patients, but for our staff as well. We offer you an extensive total compensation and benefits package. As an employee of Horizon Health, your benefits include a competitive salary, medical, dental and vision insurance, Employee 403(b), health savings account with Company match, as well as Vacation, Sick and Paid Holidays.

Intrigued? Don't wait, apply today. We are actively reviewing applicants for the appointment desk clerk. Be part of an organization that is dedicated to the growth and development of its colleagues. Here at Horizon Health, our employees speak for themselves. Join our family & begin an incredible career