Underwriter I - Portsmouth, United States - MMG Insurance

Description

MMG INSURANCE COMPANY

Job Description

Job Title:Underwriter - I

Department:Personal Lines Underwriting

Reports To:Senior Underwriter, Personal Lines

FLSA Status:Exempt

SUMMARY

Approves, modifies, or denies routine Personal Lines risks primarily through renewal, and endorsement underwriting within Company Personal Lines underwriting guidelines and philosophy by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Reviews and approves, modifies or denies Personal Lines new business submissions of routine complexity.
• Underwrites renewal business utilizing critical thinking and decision-making regarding loss recommendations, pricing/deductible modification, and non-renewals.
• Approves, modifies or denies Personal Lines endorsement processing that may include reinstatement of direct notice of cancellation for non-pay or underwriting reasons.
• Performs the above described job duties by examining such Personal Lines documents as inspection reports, claims' files, application forms, and medical reports to determine degree of risk from such factors as applicant financial standing, age, occupation, accident experience, and value and condition of property.Recommends risk improvements, as necessary.
• Effectively applies Personal Lines product knowledge including, but not limited to, Company Personal Lines underwriting guidelines and policy forms, Insurance Services Office's manuals and forms, as well as knowledge of rating processes for all Company Personal Lines product offerings.
• Reviews and submits Personal Lines higher-level risks for decision-making to Personal Lines Underwriter II, Lead or Senior Underwriters.
• Responds to basic Claims Reports to Underwriting (CRU), and makes recommendations for any actions, if needed.
• Collaborates with team members on Personal Lines projects as defined and directed by Management, Technical Specialists, or Senior Underwriters.
• Communicates with territory managers, marketing representatives, and agency personnel, to obtain further information, quote rates, or to explain company underwriting policies, utilizing available resources including PC network/Company computer system, telephone, facsimile, and e-mail.
• Ensures accurate entry of data into the Company's computer system, and documents via the Imaging System.
• Trains Personal Lines Associate Underwriters on the-job, as assigned.
• Develops and maintains positive Company/Agency relations which will include agency travel and may include attendance at various conventions/meetings or educational requirements.(May include overnight stays.)
• Able to travel 10-20% of the time.
• Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor's degree; and 2-3 of related experience and or training; or equivalent combination of education and experience

LANGUAGE SKILLS

Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.Writes clearly and informatively; Edits work for spelling and grammar; Able to read and to interpret written information.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.Ability to compute rate, ratio, and percent.Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.

REASONING ABILITY

Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.

COMPUTER SKILLS

To perform this job successfully, an individual should have knowledge of Office Productivity software such as Spreadsheet, Word Processing, Communications software, and Underwriting-related software.

CERTIFICATES, LICENSES, REGISTRATIONS

The Company may expect the employee to acquire, within a reasonable period of time as established by the Company, the Associate in General Insurance (AINS Series); and/or the Associate in Underwriting (AU) designation; and/or the Associate in Personal Insurance (API); sponsored by the Insurance Institute of America.

The Company may expect the employee to take other courses it deems appropriate to the employee's duties and responsibilities.

OTHER SKILLS AND ABILITIES

• Demonstrates leadership by exhibiting confidence in self and other; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Possesses above-average telephone skills.
• Possesses above-average interpersonal and relationship skills.
• Demonstrates good negotiating skills.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Demonstrates the ability to consistently maintain a positive attitude.
• Works cooperatively and productively with employees.
• Is self-motivated with strong organizational skills and able to function independently.

OTHER QUALIFICATIONS

Possesses a valid driver's license.

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit.

Demonstrates an aptitude consistent with securing information, analyzing it, and making above-average decisions affecting the position's area of responsibility as well as the overall operation of the department.

Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.The employee is occasionally required to stand, walk, and reach with hands and arms.The employee must occasionally lift and/or move up to 10 pounds.Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.The noise level in the work environment is usually moderate.