Desktop Support Specialist - Coppell
11 hours ago

Job description
We are seeking a skilled and motivated Desktop Support Specialist to join our team in Coppell, TX.This is a field-based technical support role requiring travel using your personal vehicle to provide technology support across customer and operational sites.
Key Responsibilities:
Provide hands-on technology support in assigned areas
Perform equipment exchanges and maintain accurate inventory records
Install software, perform system upgrades, and troubleshoot hardware/software issues
Support computer and telecommunication systems
Train end users on supported hardware and software
Assist users in resolving technical issues efficiently
Support Client's Core Technology solutions across Small Package, Freight, and client's locations
Work independently with minimal supervision while maintaining high service standards
Required Qualifications:
Associate's Degree in Computer Science (Bachelor's preferred)
CompTIA A+ Certification (Required)
Proficient to advanced skills in Microsoft Office (Access, Word, Excel, Outlook)
Strong troubleshooting and problem-solving skills
Excellent verbal and written communication skills
Highly organized, detail-oriented, and able to prioritize daily tasks
Willingness to travel locally using personal vehicle
Flexible to work various shifts and occasional weekends
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