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Quality Manager - Belen, United States - Wall Colmonoy
Description
Purpose:
The QA Manager will work with the site management team to maintain the Quality System, promote Continuous Improvement and drive Customer Satisfaction.
This position have the responsibility of being the subject matter expert regarding Quality Systems, Quality Control activities, Quality Training and Change Control management for the facility.
Primary Responsibilities:
Duties include, but are not limited to:
Oversight of ISO / AS9100C
Quality Management System, Management of the Quality Department, QC Lab & Inspectors, Quality Audits (internal and external) and Quality Management System maintenance.
Daily interaction with Customer Service to manage Customer Complaint System & drive Customer Satisfaction while working closely with customers and the management team.
Essential Functions:
Supervise, train, and coordinate the activities of the department personnel.
Implement Quality Improvement Programs
Make determination of acceptance/rejection of all physically and chemically tested products
Maintain, coordinate, and distribute updated manufacturing specs and audit requirements
Ensure calibration of all test equipment and instruments at specified frequencies
Work with sales & customer service teams to address customer's quality concerns
Perform internal quality auditing and quality training
Maintain records as required by company policy
Create management reports
Promote strong working relationship between Quality and Manufacturing
Other duties as assigned
Minimum Qualifications:
Self-starter, self motivated with a take-charge attitude
Previous experience in industrial management
Demonstrated responsibility for maintenance of ISO /AS9100C, and various quality systems
Experience implementing process improvement, true root cause identification, and verifiable corrective action
Minimum
5
years experience in a quality leadership function
ASQ certification of comparable experience required
Lean Six Sigma Green / Black Belt is preferred
Computer literate using MS Office programs
Working Hours and Conditions, including Travel Required :
Administrative business hours and availability to conduct business travel.
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