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- Serves as first line of contact with Plumbers and the Public for LRWRA.
- Completes and tracks all financial transactions related to Permits.
- Processes all types of service line-related permits through the Permits Office.
- Convey LRWRA specifications and requirements for sewer service line work in answering questions from the public.
- Assist the public by providing information about sewer main locations and information from sewer as-builts for wye locations through the use of, database software, and mapping software.
- Receives and responds to customer and contractor inquiries regarding service line connection specifications and locations.
- Coordinates and schedules all daily inspections as requested and must also be able to conduct service line inspections as needed.
- Maintains records of service line inspections and updates Hansen database.
- Establishes and maintains effective working relationships with LRWRA employees, contractors, plumbers and the public.
- Organizes and maintains hard copy archives of As-Built drawings and information.
- Prepare timetables, reports, summaries, and other reports as required utilizing software and office equipment.
- Communicates complex regulations to plumbers, contractors, residents and business owners.
- Documents and writes work orders and follows proper procedures to manage workflow.
- Maintains current capability to perform duties of Sanitary Service Line Replacement Program (SSLRP) Specialist and Fat, Oil, & Grease (FOG) Specialist to serve as short-term back-up for those positions as required by scheduling or absenteeism.
- Serves as back-up for the Collection System Inspector during absenteeism or schedule relief fulfilling all job requirements of the position.
- Serves as back-up to the Supervisor during absenteeism fulfilling job requirements of the position.
- Follows established work procedures and practices.
- Follows safety practices and guidelines.
- Undertakes any reasonable request within capabilities that ensures the public health and safety of the community and the utility.
- 2 years of college (60 credited hours) or graduate of a technical/vocational school with training in construction, industrial, or environmental science technology. Related work experience may be substituted for the formal education.
- 5 years of direct experience working for a municipal wastewater utility.
- Effective in oral and written communications.
- Ability to communicate with the public and undertaking any reasonable request within capabilities that ensures the public health and safety of the community and the utility.
- Ability to read and comprehend GIS Information.
- Ability to use Enterprise Asset (EA - CentralSquare) database software.
- Obtain and maintain Arkansas Plumbing Inspector License within 3 years
- Ability to obtain and maintain valid Arkansas driver's license.
- Knowledge of Sewer Service Line or Main Construction practices.
- Experience in the administration of a public program.
- Health & Prescription Drug - UMR (United Healthcare) - High Deductible with H.S.A
- Dental - Delta Dental Plan of Arkansas
- Vision - DeltaVision / EyeMed Insight
- 11 days per calendar year.
- Paid Time Off (PTO)- Hours accrue based on length of service (1 day equals 8 hours):
- 0-1 years: 18 days
- 1-5 years: 20 days
- 6-15 years: 25 days
- 16-25 years: 30 days
- 26 years : 35 days
- Arkansas Public Employees Retirement System (APERS). Defined benefit. Mandatory employee contribution of 5.25% tax-deferred. Employer contribution of 15.32%. Vested at 5 years of employment.
- 401(a) Money Purchase Plans. Mandatory employee contribution schedule. Employer contribution schedule based on tenure. Vested at 5 years of employment.
- 457 Deferred Compensation Plans. Supplemental pre-tax plan. Funded entirely by employee.
- Short Term Disability (STD) employer paid.
- Short Term Disability (STD) Buy Up (optional) employee paid.
- Long Term Disability (LTD) employer paid.
- Health Savings Account with employer contribution available.
- Group Term Life Insurance (1x annual salary) employer paid.
- Additional life insurance. Funded entirely by employee.
- Direct deposit of payroll.
- Education Reimbursement of up to $ annually (after 1 year of employment).
- University of Little Rock, AR tuition discounts.
- Public Service Loan Forgiveness eligible employer.
- Fitness Reimbursement of up to $300.00 annually.
- Yes
- No
- Yes
- No
- Yes
- No
- Yes
- No
Permits Specialist - Little Rock, United States - Little Rock Water Reclamation Authority
Description
Salary : $46, $85,978.00 AnnuallyLocation : 11 Clearwater Drive, Little Rock
Job Type: Full time
Job Number: 24-21
Department: Engineering Services
Opening Date: 05/06/2024
Closing Date: 5/21/2024 11:59 PM Central
Description
SAFETY SENSITIVE-NO
UNIFORM REQUIRED-NO
POSITION OVERVIEW: The Permits Specialist is the first line of contact for many citizens in communicating with LRWRA. Not only does this position fulfill the duties of manning the Permits Desk but this position will receive walk-in traffic to the front lobby of the building and assist them with their needs. Responsible for the issuing of all permits related to sewer service lines including new construction, replacement permits, sewer seal permits, street cut permits, and all repair permits. Responsible for completing all financial transactions associated with issuing permits as well as coordinating and scheduling inspections and maintaining the inspection calendar.
Examples of Duties
PRINCIPAL DUTIES & RESPONSIBILITIES (ESSENTIAL FUNCTIONS):
LEVEL OF SUPERVISION RECEIVED (minimal, regular, general, daily): Regular
TOTAL POSITIONS SUPERVISED: None
QUALIFICATIONS & SKILLS: Required:
Health/Prescription/Dental/Drug/Vision
Do you have at least 5 years direct experience working for a municipal wastewater utility?
Do you have at least 2 years of college (60 credit hours) or graduate of a technical/vocational school with training in construction, industrial, or environmental science technology?
Can you read and comprehend GIS information?
Can you use Enterprise Asset (EA - Central Square) database software?