Director, Client Solutions - Los Angeles, California, United States

Only for registered members Los Angeles, California, United States

4 days ago

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Job summary

The Director Client Solutions is a senior people leader responsible for scaling excellence across our enterprise Account Directors team.

Responsibilities

  • Operationalize the enterprise client strategy by translating company and Customer Success priorities into clear expectations operating rhythms and success metrics for Account Directors.
  • Partner with the VP Partnerships & Client Solutions to identify gaps risks and opportunities across the enterprise book of business and proactively address them.
  • Bring structure consistency to how enterprise client success is delivered ensuring a unified approach across accounts while allowing for strategic nuance.
    Contribute to longer-term evolution of the Account Directors operating model balancing immediate performance with scalable foundations.

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