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Director, Advancement Services - Kansas City, United States - Apap365
Description
Director, Advancement ServicesAbout Westfield State University:
In 1839, Westfield State University was founded on the ideals of Horace Mann who sought to improve society through education.
The spirit of innovative thinking and social responsibility is forged in a curriculum of liberal arts and professional studies contributing to the development of knowledge, skills, and character essential for students to become responsible leaders and engaged citizens.
Westfield State is a highly residential campus with approximately 55% of our 3,100 full-time undergraduate students living on campus.The campus is ideally situated on the edge of the Berkshire Mountains in western Massachusetts just 30 minutes from the thriving cultural centers of Springfield, Northampton, and Amherst with a selection of museums, theater, collegiate and minor league sports, hiking trails, and restaurants.
The University is within 1.5 hours of Boston and Albany and within 3 hours of New York City and the Green Mountain range of Vermont.
Thank You for Your Interest in Becoming a Westfield State Community MemberYou are welcome here. You can advance your career and make a difference here. We invite you to bring your whole self and talents to Westfield State University.
The University seeks applicants whose record of teaching, student advising, research, and administration positions them to contribute to the everyday practice of our institutional values.
Our Values
Westfield State commits to values that strengthen a common bond among all members of our community and promotes a rich campus environment.
Maintain Excellence and Integrity - We maintain excellence and integrity in all that we do.
Collaborate with Each Other - We make decisions in a transparent and collaborative manner.
Provide Accessible Education - We commit to providing an accessible, affordable public higher education for all.
Build a Strong Community - We are inclusive and ensure equity, supporting the personal development of all community members, and embracing multiple perspectives.
Engage the Outside Community - We support civic engagement in local, regional, and global initiatives.Job Description:
Campus Title:
Director, Advancement Services
State Job Title:
Director
Department:
Institutional Advancement
Job Code:
HA6000
FLSA Status:
Exempt
Funding:
Bargaining Unit:
APA
Job Type:
Full-time Permanent
Timeframe:
52 Weeks
Shift:
Monday-Friday (Occasional night or weekend for WSU sponsored event)
Regular Days Off:
Saturday and Sunday
Supervision Received:
Reports to the Vice President of Institutional
Advancement
Supervision Exercised:
Administrative Assistant I, student interns and contract employees
Salary:
$88,000.00-$93, Salary to Commensurate with education and experience)
General Statement of Duties:
The Director will lead and train the advancement services team to ensure data integrity and timely reporting of the fundraising operation.
Further, the Director will serve as an expert and a resource for the entire Institutional Advancement team providing trainings and guidance around the customer relationships management (CRM) system.
Duties and Responsibilities:
Duties include but not limited to:
Essential:
Oversees and maintains constituent records and data within the Advancement database accurately and in a timely manner, including:
Performs audits and ensures integrity of the database.
Routinely imports data from accessory software platforms into Raisers Edge.
Provides CRM database queries, exports and reports to extract, analyze and report data to the fundraising team
Imports each graduating class in a timely fashion into donor software.
Generates reports and lists for all advancement related programming, mailings, and events.
Develops queries to respond to University philanthropic initiatives ensuring accuracy of data generated.
Management of gift processing and acknowledgment procedures, including all giving reports.
Creates and updates policies and procedures for data entry consistency and data integrity.
Responsible for all Advancement database training for staff of the Division of Institutional Advancement and others as needed.
Responsible for the hiring and management of all student interns and employees for the smooth operation of data management and the maintenance of data integrity.
Lead prospect management meetings with the Major Gift team and the VP of Institutional of Advancement to provide move management strategies for the institution's highest-capacity donorsResponsible for oversight of prospect research, including:
Management of prospect management research tools.
Provide annual (or as needed) wealth screening through IWave (or other platforms) for the Major Gift team and President's office
Responsible for data mining, prospect research and data analysis.
Identification of new and prospective individual major donors through rating prospects', ability and inclination to provide philanthropic support.
Monitor a variety of on-line and printed sources of information to identify and qualify new prospective donors.
Creation of clear and concise prospect profile summaries that analyze and evaluate a prospect's biographical, business, and financial resources.
Participate in prospect management meetings, as appropriate.
Oversees Institutional Advancement communications with academic and administrative departments and external constituents.
Responsible for management and final review and distribution of mailing lists to mailroom and mail houses.
Works closely with Annual Giving Coordinator on accuracy and distribution of mailing lists with third party vendors.
Manages information requests for Institutional Advancement related data from the campus community.
Works closely with other divisions on communication and database management and updates of Advancement constituent records.
Effectively collaborates cross-divisionally to meet and exceed goals and priorities of the University and the Institutional Advancement division.
Serves as contributor to Institutional Advancement's online presence, including:
Assists with content administration of Institutional Advancement related social media sites as needed.
Facilitates transactional forms for event registration, and online giving and payments in coordination with vendors and appropriate departments on campus.
Organize and lead learning sessions to train Institutional Advancement staff on the various aspects of the CRM and other technology platforms to provide them with the tools to effectively manage the data they need.
Other duties as assigned.Requirements:
Required Qualifications:
Bachelor's degree; master's degree preferred.
2-3 years of experience with database management, preferably in a higher education or non-profit setting.
3-5 years of higher education experience preferred.
Knowledge and understanding of technical fundraising concepts and techniques.
Extensive experience in web development/CMS and information and database management products, such as Blackbaud Raiser's Edge.
Experience with web development/CMS desired
Proficiency with social media platforms and internet technologies.
Excellent written and oral communication skills.
Strong organizational skills.
Self-starter who is able to work with all levels of personnel, exercise sound judgment over project priorities, and represent the University in a professional manner.
Desire to work as a member of a fast-paced teamAdditional Information:
Salary:
Salaries for current Westfield State University employees and individuals currently working for the state of Massachusetts must be calculated individually in accordance with collective bargaining agreements as well as state policies.
Department of Higher Education's webpage
.
Employee Benefits:
Benefits are an important component of an employee's total compensation package.
Health Insurance:
Westfield State offers a variety of HMO, POS, and PPO-type health insurance plans for eligible employees with coverage effective on the 1st of the month following the 60 days of employment.
Retirement:
the MA State Employee Retirement System provides eligible employees with a retirement pension following a 10-year vesting period.
In lieu of the retirement pension, eligible employees may select the Optional Retirement Plan with a maximum 5% employer matching contribution.
Tuition Waivers & Discounts:
eligible employees, including spouses and dependent children, receive reduced tuition at MA state colleges, community colleges, and universities.
Paid Time Off:
employees receive 11 paid holidays and generous vacation, personal, and sick leave benefits.
Additional information regarding employee benefits is available on the University's
Benefits & Wellness webpage
.
Disability Accommodations
Westfield State University is committed to the full inclusion of individuals with disabilities and will ensure the availability of reasonable accommodations.
If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at or visit us in the Horace Mann Building, 1st floor.
Background CheckEmployment is contingent upon the successful completion and review of a background check. A criminal record will not automatically disqualify an applicant from consideration.
Application Instructions:
An on-line application is required.
The successful candidate must submit an official transcript at the time of hire.
Interested candidates should electronically attach the following documents:
Resume
Cover Letter
Contact information for three references
Copy of unofficial transcript of highest degree
Deadline:
The job posting will be open a minimum of ten days and, if needed, will remain open until finalists have been selected.
NOTE:
If you need assistance completing your application please contact our online
Help Desk
. The link to the help desk can be found at the top of the page via Contact Us.
To apply, visit
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