988 Backup Call Center Counselor II Part Time - Charleston, United States - State of South Carolina

Description

Salary: Depends on Qualifications

Location : Charleston County, SC

Job Type: Temporary - Part-Time

Job Number:

Agency: Department of Mental Health-MHC Charleston-Dorchester

Division: West Ashley Center(WAC)

Opening Date: 03/04/2024

Closing Date: 7/12/2024 11:59 PM Eastern

Class Code:: GA35

Position Number:: 6003BPT1, 6003BPT2, 6003BPT3, 6003BPT4

Normal Work Schedule:: Other

Normal Work Schedule (Other):: Schedule may vary based on chosen shift.

Pay Band: Band 5

Opening Date: 01/03/2024

EEO Statement: Equal Opportunity Employer

Agency Specific Application Procedures:: You must apply on-line at Follow the status of your application on-line.

Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.

Job Responsibilities

With our Agency's mission to support the recovery of people with mental illnesses, we provide a complete array of medical and support services for children, adults, and families throughout South Carolina.

This position is located at 2100 Charlie Hall Boulevard, Charleston, SC 29414.

Under direct supervision of the Special Services Coordinator, will answer incoming calls and provide telephonic crisis intervention services, screening, and consultation in culturally competent manner to support and back up the 988 hotlines.

This position serves adults patients receiving services at the Charleston Dorchester Mental Health Center (CDMHC). Our clinicians provide advanced, comprehensive mental health assessments and clinical interventions to promote individualized patient recovery. Sessions include individual, family, and group therapy using a full array of Evidence-Based Practices tailored to the individual's needs and preferences. Outcome measures are also completed at regular intervals to ensure an accurate level of care. We seek compassionate individuals who are driven to provide outstanding care to those we serve.

Our organization also provides outpatient psychiatric and nursing services, so clinicians will act as part of a multidisciplinary team. Sessions are provided in the clinic and community settings as well as via telehealth when appropriate. While much of our operation is office-based, there may be an opportunity to integrate telecommuting as well for portions of the workweek.

CDMHC and the South Carolina Department of Mental Health have an unsurpassed commitment to ongoing learning and professional development. Clinical staff receive thorough training at orientation as well as opportunities for ongoing training and support, including CEUs whenever possible. Regular individual and team supervision is also provided.

In addition to our exceptional benefits package detailed below, employees in good standing can access opportunities to receive clinical supervision toward all levels of licensure in Counseling and Social Work at no charge.

Our organization is committed to service to our community, and staff members have many opportunities to participate in community events and presentations to reduce stigma and increase awareness of mental health. For those wanting to make a difference in individual's lives and the surrounding communities of the Lowcountry, there is no better place to practice in the mental health field.

Minimum and Additional Requirements

State: A bachelor's degree in guidance, counseling, or the social sciences and professional experience in human services or social services programs.

Agency preferred: One year or one-year equivalent experience with working with crisis intervention, guidance, counseling, and/or social sciences and professional experience in human services or social services programs.

Note: If any Agency Requirements are listed above, applicants must also meet those requirements to be considered for the position.
Preferred Qualifications

Bilingual abilities in English and Spanish (or another language) are a plus.

Additional Comments

The South Carolina Department of Mental Health offers an exceptional benefits package for FTE positions that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave accrual per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

The South Carolina Department of Mental Health is an Equal Employment Opportunity Agency. We provide affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex - including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability.

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. Please account for any and all gaps of employment in your application. A resume will not be accepted in lieu of application completion nor reviewed to determine if an applicant has met the qualifications for the position.

Benefits for State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01

Did you graduate from an accredited college/university?

• Yes
• No

02

If you answered yes to question above, please list the accrediting entity.

03

Do you have a Bachelor's degree from an accredited program or university or college in guidance, counseling, or the social sciences and professional experience in human services or social services program?

• Yes
• No

04

If you have ever been convicted of a misdemeanor or felony criminal offense (other than in a Juvenile Court), you MUST list this information (unless you have taken steps to expunge your record.) This includes fraudulent checks, driving under suspension, disorderly conduct, shoplifting, etc. *Please note that conviction of a criminal offense does not bar you from employment in all cases; each conviction is evaluated individually. However, failure to list convictions is considered falsification of the application and WILL BE grounds for termination, if hired. It is your responsibility to know what is on your criminal record. If you have charges on your record that appear without a court disposition (result) you may be asked to provide that information if selected for employment. If you have questions, please inquire before you complete your application. PLEASE NOTE THAT NOT ANSWERING THIS QUESTION WILL DEEM YOUR APPLICATION AS INCOMPLETE AND IT WILL NOT BE CONSIDERED. Please indicate your understanding to this statement by checking the box below.

• Checking this box indicates my understanding to the above referenced statement.

05

Have you ever held a permanent (full-time equivalent) position with a SC state agency (so that the leave accrual date and rate are calculated properly should you be the successful candidate)?

• Yes
• No

06

If you answered "yes" to the question above, please list the agency (s).

07

Have you ever been an employee of a SC school district?

• Yes
• No

08

From where did you learn of this employment opportunity?

• SC State jobs
• Simply Hired
• Indeed
• College Career Services Center
• Friend/Relative
• Referral from current DMH Employee
• Other

09

If you answered Referral from current DMH Employee for question above, please list name below:

10

If you answered Other for question above, please indicate from where below:

11

Have you reviewed the work history section of your application to ensure that you included all relevant work experience and that there are no visible gaps of employment on your application? Please note that a resume will not be accepted in place of your application's work history section nor will it be reviewed to determine if an applicant has met the qualifications for the position.

• Yes
• No

12

Do you understand that Supplemental Questions are considered a part of your official application and any misrepresentation will result in your disqualification from employment?

• Yes
• No

Required Question