Engineer (Infrastructure Backend) - Emory, United States - Reeracoen Singapore Pte. Ltd.

Description

Job Description
Our Client is a Singapore-based IT security company that provides design, development, integration, testing, and commissioning to post-implementation maintenance. Currently seeking to fill the role of Engineer (Infrastructure Backend).

What you will be doing

Maintain and administer networks, Server, OS, Storage and backup of VMware VSphere and VMware Horizon VDI environments and applications

Perform daily VMware VSphere and VMware Horizon VDI administration tasks including troubleshooting, hardware maintenance and software patches, fine-tuning monitoring alerts and security configuration

Provide on-call, 24x7 1st level remote and on-site support for systems and networks on a rotating basis. Implement corrective procedures to resolve production problems and minimize unplanned system outages

Create and maintain programmatic and technical documentation to ensure efficient planning and execution of quarterly preventive maintenance

Understanding complex technical issues and managing them within a fast-paced business environment

Performing root-cause analysis to identify Client operating system issues or faults and recommending solutions to resolve them within a stipulated SLA

Coordinate with external parties and customers for problem resolutions

Review current processes identify gaps and provide continuous process improvements

As required, lead the post-delivery team to maintain and keep track of all post-delivery projects relating to
Inventory Asset List

All preventive maintenance schedules and ad hoc tasks

Compile and deliver all forms of maintenance reports (e.g. installation report, incident report, preventive maintenance report, ISO report, etc.)

Qualifications Requirement
What they are looking for

Must:
Diploma / Degree In Computer Science, Computer Engineering, Information Technology or related field

Min 2 years of working experience supporting enterprise desktop environments and good technical expertise in VMware VSphere and VMware Horizon VDI

Knowledge of IT Infrastructure such as OS, network, storage and backup

Strong aptitude for technology required, including proven ability to learn new platforms, systems, processes and skill sets

Quality Escalation Management, Account Management/Review, Exception Handling, Costs/Overhead Management, Contract Renewal skills, and ensuring that all SLA/KPIs are met


Prefer:
Candidates with one or more of the following skillsets will have an advantage:


OS Skill in:
o Window servers(AD, Clustering)
o Linux (Red Hat, Centos, Ubuntu, etc.)
o Systems Security, Performance and Monitoring

Skill in Storage Area Network (SAN) or Network Attached Storage (NAS)

Skills in Networking (CCNA)

Virtualization, VMware

Backup and Recovery Application (Veeam, NetBackup)


English Level:
Other Language

Additional Information

Benefit
What they are offering


AWS
Variable Bonus (Depends on Company and Individual performance)

Annual Leave: 18 days

Medical Leave: 21 days

Working Hour:

07:30 ~ 17:00


Holiday:
Job Function

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