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Customer Service Rep - Phoenix, United States - SA Technologies Inc
Description
Job Description
Role :
Customer Service Rep 4-1206
Estimated Duration : 6+ months
Location:
Phoenix, AZ (hybrid)
Req#: 1109
Position Description
Responsible for opening, reviewing and sorting incoming correspondence, responding to email requests from internal and external customers.
This role will be trained to set up payment arrangements, fiduciaries, data entry for tax clearance, maintenance, debt set off and liens.
Will also assist with customer service overflow calls and other administrative support as needed.Skills Required
Ability to read and sort incoming correspondence; effectively communicate both written and verbal; handle fast-paced environment; customer service focus; ability to use computers at a proficient level to document, input, save and retrieve information; as well as utilize calendar and email applications; and use and follow policies and procedures.
Experience Required
Approximately 1-2 years experience in an accounting and finance environment with heavy emphasis on customer support, utilizing enterprise level platforms to conduct daily tasks 65% to 90% in the work day.
High school diploma or equivalent.