CRM Platform Administrator - Honolulu, United States - First Hawaiian Bank

Description

Join the First Hawaiian Bank 'ohana, where our culture flourishes with purpose.

We prioritize the 3 C's - Caring, Character and Collaboration - ensuring a workplace that is not only rewarding, but deeply fulfilling.

Consistently recognized as one of the "Best Places to Work in Hawaii for 13 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.

Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here.

The CRM Platform Administrator will actively collaborate with key business stakeholders and the technical team.

This role is responsible for continuously improving and enhancing the Bank's Customer Relationship Management (CRM) platform (Salesforce) by collaborating with the Product Owner and business unit subject matter experts to identify solutions that can be delivered in the platform.

This position is responsible for all aspects of user management, report and dashboard creation, enhancement projects, and other CRM functionality within the Salesforce platform.

The CRM Platform Administrator is responsible for ensuring that the Bank optimizes its CRM platform for business units to enhance customer relationships and to drive business.

Compensation

The annual range for this role is $71,000 - $100,000/yr., commensurate with experience.

The ideal candidate will have:

Bachelor's degree in business administration, computer science, or related fieldCertified Salesforce Administrator4 years of experience as a Salesforce Administrator or similar Salesforce usage.3 years of Salesforce Financial Services Cloud experience3 years of experience with Agile methodologies including Scrum and Kanban in a digital space.2 years of experience building complex work and data flows.

Experience working in financial services or other sales-related fields, highly desirable

Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn, Instagram, Facebook pages.

Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members

If this position sounds like an ideal match, we invite you to apply so we can learn more about you.

At First Hawaiian Bank, it all starts with YES
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