HIM Specialist - Torrance, United States - Torrance Memorial Medical Center

Description

The HIM Specialist - Reception/Call Center position is responsible for a variety of functions within the HIM Department requiring advanced knowledge and/or experience in customer service, release of information, birth certificate processing; document Imaging; electronic record analysis, delinquent chart audit functions; and telephone etiquette as further described below.Core Competencies

• Performs quality control and validation of scanned documents for all patient types, including: Inpatient, Day surgery, Endoscopy, Emergency Department, Observation, etc.
• Performs chart analysis of records according to TJC, CMS and Department of Health guidelines.
• Completes the Delinquent Chart Audit including notification of physicians in compliance with TJC, CMS, and California state guidelines (Title 22).
• Monitors timely receipt of Newborn Screening Program results (PKU's).
• Monitors the HIM/In Box including forwarding Physician Orders to the appropriate recipient.
• Assists the Government Audit Coordinator and front office HIM staff as needed.
• Completes Birth Certificates according to California state regulations utilizing the Electronic Birth Registration System (EBRS) provided by the California Department of Public Health..

Department Specific Competencies

• Performs Health Information Management receptionist including: answering and forwarding telephone calls as appropriate; mail distributions etc
• Greet visitors/patients/physicians coming into HIM.
• Processes Release of Information Requests including scanning to the electronic medical record.
• Assists Release of Information/Medicolegal Correspondents as appropriate
• Assists providers with error correction within scope. Assists customers with patient portal access, problems encountered, and escalates for action if necessary.
• Retrieves/prepares/scans medical records and loose documents for inclusion in the EMR.
• Retrieves records from Iron Mountain offsite storage vendor.

Education
DegreeProgramHigh School Diploma/GED or Higher EducationGeneral Studies
Experience
Number of Years ExperienceType of Experience1Health Information Management (HIM)
Additional InformationRHIT or RHIA credential OR 1 year HIM experience
Compensation Range

$ $30.35 / Hour