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    Front Desk Medical Receptionist - Knoxville, United States - M Force Staffing

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    Description

    Job Description

    Job Description

    Medical Office Front Desk

    Occasional Travel to different office locations

    Job Task

    • Provide the highest level of customer service to patients, fellow employees, and referral sources
    • Patient registration
    • Answer phones
    • Appointment confirmations
    • Schedule patients
    • Reschedule no show appointments and cancellations
    • Knowledgeable of ICD-10 or HCPCS codes
    • Check in patients/notify practitioner
    • Process patient intake paperwork
    • Obtain and enter accurate insurance information
    • Obtain and enter accurate patient demographics
    • Scanning multiple documents (IDs, insurance cards, physician ppw)
    • Obtain Medical Documents such as Dispensing Order
    • Run insurance eligibility
    • Coordinate scheduling of practitioner schedules to ensure proper coverage of patient appointments
    • Collecting co-insurance and deductibles


    Qualifications and Education Requirements

    • High school diploma or equivalent combination of education and experience required
    • Minimum one-year front office experience preferred, Medical Office Preferred


    Preferred Skills

    • Strong interpersonal, oral (including telephone) and written communication skills
    • Excellent organizational skills and the ability to manage multiple task
    • Proficient computer skills including Windows based office technologies (ex. Word, Excel)


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