Office Manager, University Advancememt - Madison - Drew University

Description

Drew University is seeking a full-time, non-exempt, Office Manager to join our team in the UniversityAdvancement Department. This position serves as a key operational administrator within the University Advancement team, reporting to the Director of Campus Venue Rentals, with a dotted line to the Executive Director of Infrastructure & Analytics. This role manages administrative and operational functions across the department. The successful candidate will be detail-oriented with strong organizational and communication skills, and the capacity to manage multiple operational priorities that support the department. This position also includes occasional night and weekend hours.
Job Duties:

• Manage core administrative functions for the Advancement office including supporting the Advancement staff with any operational and logistical needs.
• Serve as the first point of contact for the advancement and the events email inboxes and voice mail, managing inquiries, responding to routine questions, and routing matters to appropriate team members as necessary.
• Under the guidance of the Executive Director of Infrastructure & Analytics, perform data entry for gifts, pledges, and donor and alumni interactions and updates into the departmental CRM, Raiser's Edge, ensuring accuracy, timeliness, and data integrity.
• Produce and mail weekly acknowledgments for non-online gifts.
• Prepare and deliver bi-weekly deposits to Student Accounts for all Advancement gifts.
• Respond to initial inquiries.
• Process venue rental invoices, track receivables, and work with the Drew finance team on all payment processing including credit card and ACH payments.
• Prepare and deliver client payment deposits to Student Accounts.
• Conduct occasional campus client tours.
• Serve as additional on-campus site manager for client events, not including summer camps and conferences.
• Help coordinate logistics for internal advancement events, president's office events, zoom events, and stewardship initiatives.
• Manage event registrations, attendee tracking, event attendance, and engagement data into Raiser's Edge for reporting and stewardship purposes.
• Liaise with campus partners for space setup, technology, catering, and other event services.
• This role includes direct supervision of student worker.
• Perform other duties as assigned.

Education & Job Requirements:

• Bachelor's degree, or the equivalent experience in fundraising, event management, communications, or a related field.
• Two years or more of experience in event coordination, venue management, and/or advancement operations.
• Strong organizational and project management skills with ability to handle multiple priorities.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office and/or Google suite.
• Strong interpersonal and intrapersonal skills. Must be an active listener and open-minded collaborator.
• Experience working in Raiser's Edge and/or other CRMs is a plus.
• This position can be hybrid but will require being on campus as needed - usually three or four days a week - and occasionally working nights and weekends for internal events, event rentals, and/or meetings - both on and off campus.

How to Apply:
Please submit the following materials:

• Application
• CV/Resume

Applications will be reviewed as submitted.
About Drew University
Drew University, a Phi Beta Kappa liberal arts university, includes the College of Liberal Arts, Drew Theological School, and the Caspersen School of Graduate Studies. Drew is located on a beautiful, wooded campus in Madison, New Jersey, a thriving small town close to New York City.
Drew's one-of-a-kind, leading-edge path to an undergraduate degree, Launch, ensures that every student graduates with a purpose, sought-after transferable skills, a network of mentors, and an experience-based résumé-guaranteed. Drew's unique, immersive learning experiences include professionally mentored scientific research in RISE and DSSI, volunteer and community-based opportunities through the Center for Civic Engagement, making industry connections in seven semesters in New York City, and exploring the world through eye-opening international study abroad trips.
Drew University's two graduate schools, Drew Theological School and the Caspersen School of Graduate Studies, confer 10 master's and four doctoral degrees. Numerous certificate programs are also available. All programs are based on Drew's renowned commitment to faculty-student mentorship, opportunities for out-of-the-classroom experiential learning, and facilitating a robust intellectual and global community, with many programs offered in hybrid or fully online modalities.
To enrich education through diversity, Drew University is an Equal Opportunity Employer.
Following federal and state requirements, a candidate must provide proof of eligibility to work in the United States if selected for hire.