Military Education Coordinator - (North America) Virginia Beach, VA
4 days ago
Job Summary
The Military Education Coordinator will report to the Assistant Director (or Director) in the Office of Stateside Military Operations and work closely with military education centers to serve prospective and current students and facilitate hybrid class offerings and testing services.
The Job requires serving students via face-to-face advising , virtual advising administrative support recruitment/retention outreach test proctoring services for students on military installations surrounding areas
LOCATION THIS POSITION IS 100% ON-SITE POSITION WITH TRAVEL TO OTHER MILITARY INSTALLATIONS REQUIRED TO PROVIDE OFFICE COVERAGE
This Position Is Not Eligible For Telework Or Remote Work.HOURS M-F FULL TIME HOURS WITH SOME EVENING AND OCCASIONAL WEEKEND HOURS AS REQUIRED SPECIFIC WORK SCHEDULE WILL BE PROVIDED BY MANAGEMENT AND WILL BE SUBJECT TO CHANGE WITHOUT NOTICE BASED ON BUSINESS NEEDS THIS POSITION IS NOT ELIGIBLE FOR ALTERNATIVE WORK SCHEDULES TRAVEL REQUIREMENTS DAY AND OVERNIGHT TRAVEL TO OTHER MILITARY INSTALLATIONS AND OTHER UMGC LOCATIONS MAY BE REQUIRED
Responsibilities
- Provide Students With Superior Customer Service As An Advocate And Advisor Throughout The Academic Cycle Promote And Support Localized UMGC Services To Include Hybrid Classes Testing Services Graduation Ceremonies As Assigned At Military Installations And Civilian Sites Where Relevant.Provide Operational And Administrative Duties As Needed To Ensure Offices And Test Centers If Applicable Are Properly Maintained By The Standards Set By The Military Education Center Officers
- Maintain Expand Knowledge And Proficiency With UMGC Systems To Include All Customer Relationship Management CRM Databases To Include Salesforce Peoplesoft DMS
- Support Management With Creating Coordinating Providing Consistent Outreach Projects ServicesTo MilitaryAndCivilianInstallationsAsAssigned Provide Proactive Input Creative Support At Local Events IncludingMilitaryOpenHousesCollegeAcademicFairsAndOtherSpecializedEvents
- /OverseeApplicableOfficeResourcesCoordinateWithManagementToRequestSupportForAllITAassetsAndOfficeSuppliesAsNeededEnsurePostedPrintedMarketingMaterialsAreCurrentAccurateDisplayedAttractivelyInAdherenceToMilitaryRequirements.,< li>/MaintaPositiveRelationshipWithTheEducationServicesOfficerESOTestControlOfficerTCOSpecialistsCounselorsOurMililtaryPartnersProvidemPeriodicBriefingsAstallowedToUpdateMilitaryRepresentativesOnUMGPCProgramsOfInterest./,
Job description
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