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    Cocktail Server - Milwaukee, United States - HMSHost

    HMSHost
    HMSHost Milwaukee, United States

    4 weeks ago

    Default job background
    Description
    :

    Summary:

    The Cocktail Server is responsible for taking food and beverage orders; entering orders quickly and in proper
    sequence; serving food and beverages for guests in their section as well as other sections; coordinating with
    the kitchen to ensure timely service and quality of the food; and providing the highest quality of service to the
    customer at all times; performs all other responsibilities as directed by the business or as assigned by
    management. This is a non-exempt position and typically reports to the Store Manager, Assistant Store
    Manager, or General Manager depending up local requirements.
    Essential Functions:


    • Takes food and beverage orders, places orders, delivers orders, checks back after delivery of food to
    ensure guest satisfaction, observes guests to respond to any additional needs


    • Maintains table appearance by pre-bussing, checks drink levels, removes clutter and provides
    adequate napkins, etc


    • Presents check for payment and provides change as needed
    • Follows HMSHost customer service, adult beverage and cash handling policies and procedures
    • Keeps station clean, sets up and takes down station tables appropriately

    Requirements:

    Minimum Qualifications, Knowledge, Skills, and Work Environment:


    • Must meet state minimum age for serving alcoholic beverages
    • Requires at least 6 months of closely related serving experience, work experience in high volume or
    fast casual dining restaurant environment preferred


    • Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and
    outgoing manner


    • Requires the ability to lift and/or move up to 20 lbs
    • Requires the ability to walk, bend, twist, and stand to perform normal job functions
    • Requires the ability to speak, read and comprehend instructions, short correspondence and policy
    documents, as well as converse comfortably with customers


    • Frequently immerses hands in water and water diluted with chemical solutions

    Additional Info:

    To learn more about HMSHost and additional career opportunities, visit

    Equal Opportunity Employer (EOE)
    Minority/Female/Disabled/Veteran (M/F/D/V)
    Drug Free Workplace (DFW)
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