Hospitality Team Member - Scottsdale - Tocaya Modern Mexican

    Tocaya Modern Mexican
    Tocaya Modern Mexican Scottsdale

    1 day ago

    $24,000 - $32,000 (USD) per year *
    Description
    Who we are: Tocaya
    Tocaya uses bold flavors and the best ingredients with a strong emphasis on organic products to proudly create our signature "Modern Mexican" cuisine. Our versatile menu is rooted in traditional Mexican recipes and naturally accommodates a variety of preferences including vegan, vegetarian, and gluten-free.
    At Tocaya we believe that our team is what makes our brand successful. We value individuality and a positive spirit. We try to make our environment a fun place to work and we strongly believe in helping our team members grow and develop to their highest potential.
    [Tocaya participates in employment authorization with E-Verify as part of our hiring process in accordance with AZ law. By applying, applicants acknowledge and consent to this process. Inability to authorize employment may affect hiring eligibility.]
    The Job
    As a Hospitality Team Member, you are responsible for achieving our mission of providing each guest with a truly wonderful experience as well as;
    • Acting as a brand ambassador and delivering exceptional hospitality and service by
      • Greeting guests in a friendly manner and ensuring they are served quickly, efficiently and accurately while recognizing opportunities to create an amazing guest experience
      • Assisting guests with placing orders by expertly guiding them through the menu, making suggestions, entering the order into the point-of-sale system, and processing payments
      • Taking telephone orders and preparing take out orders
      • Mastering and maintaining menu knowledge, including an understanding of food restrictions, allergies/allergens, popular dishes, and chef suggestions
      • Making and serving fresh non-alcoholic and alcoholic beverages
      • Delivering food to guests and refilling drinks quickly, efficiently, and accurately
      • Engaging the guests in light conversation when appropriate
    • Maintaining a clean and inviting space for our guests by
      • Clearing and sanitizing tables and chairs efficiently, and carrying dishes, silverware, and glassware to kitchen for washing
      • Upkeeping restroom including- sanitizing restroom on an hourly basis, restocking soap, toilet paper and paper towels
      • Setting up, stocking, cleaning, and maintaining all service stations
    • Maintaining a safe working environment by
      • Understanding and exhibiting compliance to the company's required safety policies and standards
      • Practicing safe food handling and sanitation procedures and maintaining required food handling certifications where applicable by law
    • Exemplifying Company culture by
      • Working as a team to achieve Company goals and standards
      • Supporting other areas of the restaurant as necessary
      • Maintaining a professional and presentable appearance according to the Company's Uniform Policy
    • All other job duties as assigned by Manager
    We challenge ourselves, and each other, to be the best. Required skills and qualifications for this position include:
    • A warm, helpful, hospitable and guest focused nature
    • Restaurant or retail experience is helpful, but not necessary
    • Ability to approach work with a sense of fun while delivering outstanding results
    • Ability to thrive in a fast paced environment
    • Ability to communicate effectively in English
    • A high level of resourcefulness in solving problems and taking initiative
    • Ability to understand and meet restaurant standards for health, safety, and excellence.
    • Ability to comply with all company policies, processes and standards
    • Must be eligible to work in the United States
    • Must be a minimum of 18 years old
    • Ability to work a flexible schedule based on restaurant needs
    • Food handler's card may be required according to local and or state regulations
    • Responsible Beverage Service Certification may be required according to local and or state regulations
    Physical Requirement:
    • Must be able to lift trays of food or food items weighing up to 50 lbs. on a regular and continuing basis
    • Some bending/kneeling/stooping required
    • Must be able to stand and/or walk for long periods of time
    • Must be able to work in a hot kitchen environment
    • Must be able to place plates, utensils, pans, and cases on both high and low shelves
    • Must be able to work indoors and outdoors
    Benefits
    • We offer competitive pay + tips
    • Free meals during shifts and 50% discount while off the clock
    • Opportunities for development and growth
    • A fun and inspiring work environment and be part of an amazing team
    Hourly Payrate: $ Tips
    * This salary range is an estimation made by beBee
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