Office Receptionist - Silvis, IL

Job summary

At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well.

Responsibilities

• Coordinate all patient activities including greeting patient/families, processing patient registrations in an efficient and courteous manner, obtaining accurate patient demographics and insurance information and obtaining all necessary consents.
• Explain patient account charges, insurance verification and data entry for patient charges.
• Greets, instructs, directs and schedules all patients and visitors.
• Transfers incoming phone calls to appropriate clinic staff and physicians.
• Serve as a liaison between patient and medical support staff including organizing and coordinating request to Provider's inbox and completing medical records request.

Job description