Shift Manager - Atlanta, United States - Crumbl Cookies

    Crumbl Cookies
    Crumbl Cookies Atlanta, United States

    1 month ago

    Default job background
    Full time
    Description
    This position requires you to be at least the age of 18 years old.

    WELCOME TO CRUMBL

    ADDRESS:

    Crumb- Toco Hills

    2949 N. Druid Hills Road Atlanta, GA 30329

    "Bringing families and friends together over a box of the best cookies in the world."

    Looking for Full or Part Time SHIFT LEADS

    *Early Mornings, Mid Day and Evening Shifts between 5 am - 12:30 am*

    To be successful as a SHIFT MANAGER, you should be able to create a game plan, manage a team of people, and ensure that all duties are performed accurately. Ultimately, a top shift manager should be able to ensure smooth and efficient workflows. Does this sound like you? Then CRUMBLCOOKIES - Toco Hills, Atlanta is the place for you

    Join our Team and Apply Today

    We also offer many great benefits such as:

    • Flexible schedule
    • Store Discounts
    • Competitive Pay
    • Leadership opportunities to gain real world management experience to help you reach your professional goals
    • Free Cookie on Shift
    • SUNDAYS OFF
    • BASE PAY + TIPS

    Requirements:

    • High school diploma/GED preferred
    • Previous leadership preferred
    • At least 18 years of age
    • Excellent communication and interpersonal skills
    • Strong leadership and organizational skills
    • Fantastic energy and attitude with crew and customers
    • Confident problem-solver
    • Team player
    • Professional appearance and attitude
    • Ability to stay calm under pressure and fast-pace environment
    • Eye for detail and accuracy
    • Able to prioritize
    • Computer literacy
    • Stand, walk, bend, use hands, appliances and lift heavy items for extended periods
    • Be willing to work a flexible schedule
    • Stand for 5-10 hour shifts
    • Able to lift 50 lbs

    Responsibilities:

    • Lead by example
    • Motivate and encourage the crew
    • Read and understand Crumbl recipes
    • Measure and Combine Ingredients using equipment to make cookies
    • Cleaning and restocking stations throughout the shift, including making sure equipment is sanitized for next shift.
    • Greet customers, answering questions, making recommendations, accepting orders and payments and providing excellent customer service experience.
    • Supervising employees, assigning duties, and creating a shift schedule.
    • Monitoring team performance and ensuring duties are performed efficiently.
    • Reporting any issues that arise during the shift to management.
    • Managing employee requests and transgressions.
    • Ensuring compliance with company policies, health, and safety standards.
    • Coaching team members and training new staff.
    • Opening and closing registers, accounting for the daily intake, and preparing cash
    • Handling customer issues and employee disputes.

    It all started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. Crumbl was co-founded by Jason McGowan (CEO) & Sawyer Hemsley (COO). They both teamed up and dove head-first into the world of baking. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that are just plain embarrassing to them today, the two cousins decided to take their 'perfect cookie quest' to the people. They gathered feedback and tested recipes — a practice that is still part of the Crumbl process — until they created the world's best chocolate chip cookie.