Jobs

    Tableau SME - Windsor Mill, United States - Omm IT Solutions

    Omm IT Solutions
    Omm IT Solutions Windsor Mill, United States

    1 month ago

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    Description
    Please Note:
    Selected candidate must reside within two (2) hours of the client's Headquarters in Woodlawn, MD.
    Selected candidate must be willing to work on-site at least 2 days a week.

    Position Description:
    • Monitor performance of reports and dashboards and take corrective action to optimize and improve dashboard performance as necessary.
    • Work with BI Team and others to help troubleshoot issues with Tableau dashboards, assist with design and data development issues.
    • Work closely and collaboratively with end users, analysts and stakeholders to ensure best practices are being used, proper training is being offered and issues and questions are being answered promptly.
    • Run cleanup and create Tableau Server backups. Enforce Tableau Server Security Policies.
    • Partner with the infrastructure team to troubleshoot and resolve network/windows Server related issues.
    • Serve as backup Server Administrator to install and deploy new versions of Tableau software across all lifecycle environments.
    • Create/Modify/Manage Tableau Server Task Schedules. Monitor Tableau Server activity/usage statistics to identify possible performance issues/enhancements.
    • All other duties as assigned or directed.

    Key Required Skills:
    • Tableau Server installation and configuration
    • Excellent presentation skills
    • Experience with Tableau best practices and features
    • Excellent customer service
    • Communication skills.

    Requirements

    Basic Qualifications:
    • 7+ years with a Bachelor's degree in computer science, Mathematics, Engineering, or a related field
    • 8+ years of demonstrated design and development skills using Tableau Desktop and Tableau Server.
    • 3+ years of demonstrated installation, configuration, and administrative support of Tableau or above.
    • Must be able to obtain and maintain a Public Trust. Contract requirement.

      Required Skills:
    • Hands-on experience with Tableau Server configuration and maintenance of project, group security, and permissions.
    • Hands-on experience installing and deploying new versions of Tableau software across all lifecycle environments.
    • Experience building complex reports, dashboards, scorecards, and visualizations using Tableau.
    • Experience in the creation and use of visualizations and conducting data analysis. Critical thinking, problem solving and the ability to work independently or collaboratively is required.
    • Thorough understanding of data warehouse techniques (dimensional models and aggregation techniques).
    • IT customer service experience providing user support to include providing technical support/resolutions and direction on non-technical aspects of the software use at the federal client.
    • Strong written and oral communication skills including the ability to communicate complex technical concepts to non-technical/business stakeholders and conversely, communicate business information to a technical audience.
    • Experience in adapting to changing environments. Candidate must be willing to exercise patience and be able to adapt and respond to rapidly changing priorities while maintaining a respectful and positive attitude with team members and stakeholders.
    • Experience in conducting training sessions or facilitating business presentations such as user groups.
    • Possess the ability to drive insights into actions that improve the teams service delivery or user experience.
    • Excellent communication and written skills

    Desired Skills:
    • Working knowledge of Tableau Prep.
    • Experience writing advanced SQL queries and designing data models in Greenplum, Postgres, SQL Server, MySQL, Oracle, and DB2.
    • Experience in requirement elicitation and documentation.
    • Experience conducting validation and/or user acceptance testing.