Infrastructure Engineer - Palo Alto, United States - Tencent Americas

Tencent Americas Palo Alto, United States

2 weeks ago

Description

Position Overview

Tencent Overseas IT has the mission to empower Tencents rapid global growth with future-ready, global IT platforms, applications, and services. We are chartered to lead the Overseas IT strategy, architecture, roadmap, and execution. Satisfying our internal and external customers and becoming a world-class global IT team are our top aspirations.

We are currently looking for a passionate Infrastructure Engineer focused on leveraging technology in innovative ways to resolve challenging problems in IT Foundation Services. From Foundation Support to Infrastructure Build-out, from Day 1 Onboarding to ongoing Engagement, IT is always at the forefront, delivering the most important experiences to our internal and external customers every day. This position will report to IT Manager, Americas IT.

Working closely with our Overseas internal and external studios, HR, Finance, and various business teams, this role will be critical in designing, planning, building, and optimizing simple, sleek, cohesive IT blueprints, including the necessary solutions, platforms, applications, and processes. We believe this is a key component to enable Tencents rapid employee and business growth in the Overseas market, including the Americas, Europe, and APAC.

Primary Responsibilities

closely with studio customers, and gain insights into business pain points and scenarios, combined with the characteristics of the Overseas IT products and solutions, to help customers identify, collect, and resolve technical problems; to assist customers in the expansion, adjustment, and optimization of IT infrastructures.
& develop automation integrated solutions spanning studio applications, data, and infrastructure which includes on-premises and multi-cloud platforms.
awareness of new and emerging technologies that create strategic and tactical studio advantages.
multiple concurrent complex IT projects, and establish collaboration ecologies with internal and external studio customers.

Who we are looking for

self-motivated, results-oriented, energetic, proactive, articulate, insatiable curious, and passionate about ideas and technology.
communication, organizational and interpersonal skills.
critical thinking, analytical and problem-solving skills.
and success working with diverse global teams.

Qualifications

or Masters degree in Computer Science.
in Python programming for developing solutions. Hands-on experience with Statistics, Data Visualization Tools, and REST APIs.
knowledge of Frontend, API Layer, Database, Containerization, or Cluster Orchestration Frameworks (such as React, GraphQL, SQLAlchemy, Docker, or Kubernetes).
to work under pressure and find solutions to multiple and varying needs.
in English and Chinese, and able to communicate in both languages with internal and external stakeholders, is a plus.

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