Computer User Support Specialist - Fort Knox, United States - Hyperion Biotechnology

Hyperion Biotechnology Fort Knox, United States

5 days ago

Description

Hyperion Biotechnology, Inc. has been providing services to federal government customers for over 20 years. Our customers receive comprehensive services to meet the specified requirements of their projects. With strong leadership and corporate infrastructure, Hyperion offers support and solutions to ensure the successful execution of our customers' programs.

Title: Computer User Support Specialist, Army Accession Information Environment

Location: Fort Knox, KY

Job Summary

Hyperion Biotechnology is seeking candidates for Computer User Support Specialists to support the US Army's Training and Doctrine Command (TRADOC) Accession Information Environment Support Services (AIESS) program. Work involves providing immediate help desk support to users.

Responsibilities/Tasks

Responds to end-user phone, email, or chat requests for support to resolve basic computer, applications, system, device, access, or performance issues.
Utilizes product information or solution database to research, troubleshoot, and deliver solutions.
Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed.
Documents incidents using help desk systems or tools.
Escalates problems to appropriate levels or teams to achieve issue resolution.

Minimum Requirements

Minimum of an Associate's degree or equivalent in engineering, computer science, information systems or related field
Experience in Army Accession Information Environment desired
Experience with Salesforce preferred
Available for off-hour and weekend shifts as needed
Must be a U.S. citizen
Must be able to pass a government background check.

Hyperion is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, national origin, age, disability, or any other basis prohibited by federal, state, or local law. You may self-identify on a voluntary basis.

No question on this application is intended to secure information to be used for such discrimination. The company is required by federal regulations to report information as requested on the form. Your contribution of this information is completely voluntary and in no way affects the decision regarding your employment opportunity. The information you provide is strictly confidential.

Logistics Management Specialist

2 days ago

Universal Solutions International Fort Knox, United States

Universal Solutions International, seeking a Logistics Management Specialist to join our team at Ft. Knox, Kentucky. The principal duties of this position are: · Manage a team of Inventory Specialist to ensure task are complete Assist with material management actions. · Update ...
Member Resource Phone Specialist

3 weeks ago

Abound Credit Union Fort Knox, United States

Member Resource Phone Specialist / Call Center · Are you ready to join a team that is committed to hardworking Kentuckians? · If so, Abound Credit Union might be the place for you · We are driven by our selfless dedication to members and community. We create a connected, learning ...
Records Management Application Subject Matter Expert

2 weeks ago

By Light Professional IT Services Fort Knox, United States

Overview: · interactive Personnel Electronic Records Management System (iPERMS) is a secure net-centric information system that directly supports the Armys military personnel records management mission in war, mobilization, and peace. iPERMS is the system of record and storage f ...
Contract Specialist

4 days ago

U.S. Army Contracting Command Fort Knox, United States

Summary Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. About the Position: This position is for a Contract Specialist for the US Army Mission and Installation Contracti ...
Prevention Specialist

3 weeks ago

Department of Defense Fort Knox, KY, United States

Summary · This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for for the Department of Defense Prevention Workforce to recruit and appoint qualified candidates to positions in the competitive service. · This is an open continuous vacancy announcement. Applicants ...
Environmental Specialist

5 days ago

Environmental Research Group Fort Knox, United States

Environmental Specialist · Environmental Research Group, LLC incl AmaTerra services. Founded in 2000, ERG is an environmental consulting small business providing National Environmental Policy Act (NEPA), Cultural Resources, Natural Resources, Compliance, Restoration, and Geograp ...
General Engineer

3 weeks ago

U.S. Army Training and Doctrine Command Fort Knox, United States

Summary This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for STEM Positions and Cyber Security and related positions to recruit and appoint qualified candidates to positions in the competitive service. About the Position: Serves as the TRADOC staff advocate, f ...
Safety and Occupational Health Specialist

3 weeks ago

Department of Defense Fort Knox, United States

Summary · Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. · About the Position: Serves as a Safety Occupational and Health Specialist at a military installation responsi ...
Safety and Occupational Health Specialist

3 weeks ago

Department of Defense Fort Knox, United States

Summary · Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. · About the Position: Serves as a Safety Occupational and Health Specialist at a military installation responsi ...
Logistics Management Specialist with Security Clearance

3 weeks ago

Universal Solutions International Fort Knox, United States

Universal Solutions International, seeking a Logistics Management Specialist to join our team at Ft. Knox, Kentucky. The principal duties of this position are: Manage a team of Inventory Specialist to ensure task are complete Assist with material management actions. · Update mat ...
System/SharePoint Developer

2 weeks ago

AMSG Inc Fort Knox, United States

Advanced Management Strategies Group (AMSG) is seeking a full time System/SharePoint Developer with U.S. Army Training and Doctrine Command (TRADOC) or other Army experience. · AMSG supports a variety of Department of Defense (DoD), Department of Veterans Affairs (VA), Departmen ...
Records Management Application Subject Matter Expert

3 weeks ago

Zantech Fort Knox, United States

Are you looking for your next challenge? Are you ready to work with a performance-based small company? At Zantech, we are a dynamic Small Business focused on providing complex, mission focused solutions with a proven track record of outstanding customer performance and high emplo ...
Army Readiness Employment Specialist

4 hours ago

Golden Key Group San Francisco, United States Permanent

Overview · GKG is seeking an Army Readiness Specialist to join our team at Fort Knox, KY. Responsibilities · Provide assistance to USAR and transitioning Soldiers seeking P3O support services to include civilian career opportunities, developing/enhancing resumes, assistance with ...
Warehouse Specialist: Ammunition Supply Point

3 weeks ago

Logmet LLC Fort Knox, United States

Job Description · Job DescriptionSalary: $16.73 Hr · Warehouse Specialist to support Fort Knox Ammunition Supply Services. LOGMET LLC will provide safe, timely, cost effective and environmentally sound AE inspection services for all assigned ASP locations, ammunition transfer and ...
Member Resource Phone Specialist

3 weeks ago

Abound Credit Union Fort Knox, United States

Job Description · Job DescriptionMember Resource Phone Specialist / Call Center · Are you ready to join a team that is committed to hardworking Kentuckians? · If so, Abound Credit Union might be the place for you · We are driven by our selfless dedication to members and communi ...
Environmental Specialist

3 weeks ago

Environmental Research Group Fort Knox, United States

Job Description · Job DescriptionEnvironmental Specialist · Environmental Research Group, LLC incl AmaTerra services. Founded in 2000, ERG is an environmental consulting small business providing National Environmental Policy Act (NEPA), Cultural Resources, Natural Resources, Com ...
Controls Engineer

5 days ago

AthenPollo LLC Kansas City, United States

Job Description · Job DescriptionCompany Description · AthenPollo is a fast-growing and dynamic organization providing IT & Non-IT consulting and staffing services for over 10 years and committed to becoming one of the nation's premier IT & Non-IT companies. Our highly skilled an ...
Safety Coordinator

3 weeks ago

Power Corporation of America Port Orange, United States

Job Description · Job DescriptionWe are looking for an experienced Safety Coordinator with experience working in Utility (transmission, distribution and substation) Construction, to help us minimize the risk of job-related accidents. Our safety Coordinators work closely with fiel ...
Field Service Specialist

4 days ago

Clean Harbors Masonic Home, United States

· Clean Harbors in · Louisville, KY · is seeking a · Field Service Sales Rep · (Field Service Specialist) to scope projects, provide client support, and prepare proposals/cost estimates. Environmental Projects include remediation, emergency response services, scheduled maintenan ...
Medical Assistant

3 weeks ago

Upperline Health Port Orange, United States

Job Description · Job DescriptionAbout Us · Upperline Health is the nation's largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients t ...