Information Technology Desktop Support - Montpelier
2 weeks ago

Job summary
This Desktop Support Analyst will ensure proper computer operation in support of end users and business operations by actively resolving escalated end-user help requests within established SLAs utilizing diagnostic and help request tracking tools and in-person, hands-on help at the desktop level.
The IT Analyst – Deskside position also provides executive support and user account management/provisioning (new hires, changes, terminations) as well as collaboration with company server and network teams.
Responsibilities
- Image PCs with standard image from SCCM server
- Perform break/fix on desktops, laptops printers touchscreen computers
- Provide high level support for network team server team
Job description
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