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    Dealer Relations Manager - West Valley City, United States - Markit

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    Description
    Dealer Relations Manager

    in US Remote - UT


    Dealer Relations Manager


    Who we are:


    Founded in 2012, automotiveMastermind is a leading provider of predictive analytics and marketing automation solutions for the automotive industry, putting dealers back in the driver's seat with Market EyeQ.

    Market EyeQ is a turnkey sales

    and marketing platform that empowers

    dealers to predict future car buyers, market

    to them at the

    right time and close more

    deals with less effort. Mastermind

    is headquartered in New York City. For more information, visit .
    At automotiveMastermind,

    we thrive on high energy at high speed. Were an organization in hyper-growth mode and have a fast-paced culture to match. Our highly engaged teams feel passionately about both our product and our people. This passion is what continues to motivate and challenge our teams to be best-in-class.

    Our cultural values of Drive and Help have been at the core of what we do, and how we have built our culture through the years.

    This cultural framework inspires a passion for success while collaborating to win.


    What we do:

    automotiveMastermind puts

    dealers in the drivers seat with Market EyeQ. Market EyeQ is an automated sales and marketing platform that empowers

    dealers to close more deals by predicting future buyers and consistently

    marketing to them. Generate success in your loyalty, service, and conquest portfolios through a combination of turnkey predictive analytics, proactive marketing, and dedicated

    consultative services.?


    What you will do:


    • Responsible for day-to-day dealer relationship management and champions the adoption and ongoing use of the company product in the dealerships
    • S/he executes launch planning, manages the product implementation and delivers initial and ongoing training to meet the needs of the dealers in their area through regular monthly performance visits
    • This person is the first point of contact for our dealerships handles issues and follows up on those that have been escalated
    • S/he brings best practice knowledge of the product into the client organization to support the companys value proposition to its dealerships
    • This person must have an in-depth understanding of the product functionality and related services as well as an overview of the technical functionality to train effectively and communicate appropriate usage
    • In addition, the DRM will ensure that product changes, new features and releases are communicated and implemented in a timely manner
    • This position will cover a geographical area and work as part of a larger team reporting to a Regional Area Manager
    • S/he will also deliver training from time to time to company team members as part of their onboarding process
    • Maintain and retain 20-25 accounts

    Who you are:


    • Bachelors degree in Business, Management, Marketing or a related field
    • 3-5 years professional experience working in sales, marketing or customer service in a luxury automotive retail environment
    • Significant experience working with CRM tools and are at ease with technology
    • Think quickly on your feet and handle ambiguity
    • Communicate well both orally and in writing and demonstrate business and financial acumen in your daily work
    • Know how to establish rapport and develop meaningful relationships with your clients
    • Negotiate effectively, finding the win-win solution to problems
    • Proactively solicit feedback, ask clarifying questions and resolve issues in a non-confrontational way
    • Ability to perform as part of a larger team and work independently to schedule and prioritize your work
    • Regularly assess your own performance and adapt your work to achieve better results
    • Must believe in what you do and feel a vested interest the companys success
    • This role requires 80%-100% travel within the region and nationally as needed

    Inclusion and diversity are critical to the success of IHS Markit, and we actively encourage applications from people of all backgrounds.

    We are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected category.

    For more information on the many ways in which we enthusiastically support inclusion and diversity efforts for both candidates and employees, please access our Inclusion & Diversity Statement .

    We are proud to provide reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with IHS Markit and need special assistance or an accommodation to use our website or to apply for a position, please contact

    or call Determination on requests for reasonable accommodation are considered on a case-by-case basis. *This contact information (email and phone) is intended for application assistance and accommodation requests only.
    • We are unable to accept resumes or provide information about application status through the phone number or email address above. Resumes are only accepted through the online application process, and only qualified candidates will receive consideration and follow-up.

    IHS Markit maintains a substance-free workplace; employees may be asked to submit to a drug test (where permitted by law).

    In addition, as a federal contractor in the United States, the company participates in the E-Verify Program to confirm eligibility to work.

    For information please click on the following links:


    Current Colleagues
    If you are currently employed by IHS Markit, please apply internally via the Workday internal careers site.


    • Req ID: R22731
    Date Posted: 07/14/2021


    • Job Category: Consulting and Professional Services
    • Location: US Remote - UT
    • Country: United States of America
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