Program Manager - Stockton, United States - University of the Pacific

Description

Posting Details

Position Information

Job Title
Program Manager

Union Level

Department
Physical Therapy

Campus
Stockton

Posting Number
P

Full or Part Time
Full Time

Number of Months
12

Work Schedule

Work performed during standard business hours.

Position End Date

Open Date
04/24/2024

Close Date

Open Until Filled
Yes

Special Instructions to Applicants

For Applicants Seeking Job Opportunities within the University
Internal: Internal applicants will be considered within the first five (5) business days of the posting period.
External: External applicants will be considered on the sixth (6) business day of the posting period.

Position Summary Information

Primary Purpose

The Program Manager reports to the Chair of the Department of Physical Therapy. The position is responsible for the oversight and management of operations, administration and budget processes for the Department of Physical Therapy Doctor of Physical Therapy Program. This position further supports the Chair with recruitment, hiring and orientation of new faculty and staff.

Essential Functions

• Independently and/or in coordination with the Department Chair (Chair), manages the operations and has overall responsibility for office management for the Doctor of Physical Therapy (DPT) Program.
• Oversees program projects, budget administration, and execution of assigned initiatives.
• Completes queries, reconciliation, transfers and budget reports as directed by the Department Chair and assists School of Health Sciences Business Manager in reconciling and tracking the budget and grants. Troubleshoots and helps to resolve budget inquiries for the Physical Therapy Department.
• Edits departmental communications, reports, projects, documents and literature with professional quality. Develops communications materials for the program such as flyers, brochures, video and website materials at the direction of the Chair.
• Maintains and/or oversees the maintenance, currency and accuracy of departmental policies and procedures manuals, university and graduate school catalogs, student handbooks, departmental forms, and other documents as directed by the Chair.
• Maintains departmental operational, administrative and academic archives, developing and implementing processes for tracking, storing, and retrieving data related to program operations, faculty and staff, students and alumni and ensuring security and privacy and in compliance with FERPA and HIPPA.
• In coordination with the Department Chair, maintains documentation and provides data for accreditation reports, assists with completion of annual reports.
• Provides high level support during program reviews and re-accreditation reports and visits.
• Creates and/or supervises the creation and maintenance of schedules for classes, academic calendars, and events based on instruction and guidelines provided by the Department Chair.
• Manages program assessment and oversees the management of student records.
• Organizes and schedules program meetings, events, accreditation visits, advisory board meetings and hosts guests for the department.
• Coordinates and oversees hiring processes for faculty and staff in compliance with human resources policies.
• Works with Graduate Admissions, Registrar and Graduate School and departmental admissions committee to develop and manage program admissions as directed by the Chair. Manages and/or oversees student registration, graduation, and pre-licensure processes.
• Conducts and oversees the hiring processes for faculty and staff in compliance with human resources policies. Hires, trains, and supervises student workers. Supervises Administrative Assistants.
• Works with Graduate Admissions/School of Health Sciences and assists with a robust admissions plan including information sessions, tours, applicant engagement events, and developing and coordinating recruitment opportunities and processes.
• Works with the Graduate School Alumni Relations, University Advancement and other University departments to plan, implement and manage initiatives and processes for the Program.
• Uses advanced skills in Outlook, Word, Excel, Banner, OneDrive, Teams, and SharePoint combined with experience in database management and internet research skills.
• Handles multiple project assignments and works effectively to meet deadlines.
• Resolves routine and complex problems with minimal consultation; handles multiple assignments and prioritizes in a constantly changing work environment.
• Performs other duties as assigned.

University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of, and responsiveness to, the ways socio-cultural forces related to race, gender, ability, sexuality, socio-economic status, etc. impede or propel students, faculty, and staff.

Minimum Qualifications

• Bachelor's Degree.
• Three (3) years of experience providing senior level administrative and professional program or business support.

Preferred Qualifications

• Five (5) years of experience providing senior level administrative and professional program or business support.
• One (1) year of experience as the primary or lead administrative assistant or manager of an academic program or department.
• Experience conducting outreach with high level external stakeholders.
• Experience in supervising student workers.
• Proficiency In the use of MS Office, Banner, SharePoint and HR systems.
• Demonstrated expertise in oral and written communication skills.
• Professionalism and high-level interpersonal skills that demonstrate effective, clear and culturally sensitive communication.
• Experience with managing projects and budgets.
• Capacity to exercise diplomacy and deal effectively with people in a variety of circumstances in a calm, professional manner.
• Ability to multi-task, utilize resources and establish priorities in a fast-paced, demanding environment.
• Ability to adapt to emerging technology.
• Ability to assume responsibility and work effectively with minimum supervision.
• Ability to maintain strict confidentiality.
• Experience and sensitivity in working with people of diverse backgrounds and cultures.
• Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.
• Ability to engage and integrate culturally responsive practices and knowledge in their work.

Physical Requirements

The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is primarily performed in a standard office environment with use of computer and phone. Requires extended periods of sitting, repetitive hand/wrist motion while using computer keyboard and phone. Frequent standing, walking, climbing stairs. Occasional bending, stooping, reaching, and lifting up to 25 pounds.

Work Environment/Work Week/Travel:
Work is primarily performed in a standard office environment. Work performed during standard business hours. May require travel off campus.

Hiring Range
$66,560-$68,500 per year. We consider factors such as, but not limited to, scope and responsibilities of the position, candidate's qualifications, internal equity, as well as market and organizational considerations when extending an offer.

Background Check Statement

All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.

AA/EEO Policy Statement

University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.