IT Support Engineer Level 2 - Spring, United States - Bowman Williams

    Bowman Williams
    Bowman Williams Spring, United States

    1 week ago

    Default job background
    Description

    Location :
    Spring, TX /


    Salary :
    $50,000 - $60,000

    We are a growing customer-focused professional service company, providing exceptional computer and network support. We offer reliable IT solutions tailored to fit clients specific needs in the Houston area.

    For over 20 years, we have been a leading Managed and Cloud Services Provider for businesses ranging from 25 to 1000 end users.

    Our goal is to hire technicians at this level and support their growth into more advanced roles within our company.

    We offer Health/Dental/Vision insurance, 401(k) with 3% match, 3 weeks PTO, bonuses, flexible scheduling, certification reimbursement, and more

    The IT Support Engineer Level 2 (MSP) will handle escalated level 2 tickets via ConnectWise and Autotask as well as assist Engineers on project work.

    As a IT Support Engineer – Partial WFH (MSP) you should be well versed with Windows Server, M365 administration, Active Directory, backup solutions (Datto, Infrascale, etc), Azure, and Network Administration.

    We are only considering applicants with previous MSP experience for this position
    IT Support Engineer Level 2 (MSP)Desired Skills & Experience:
    Verifiable experience with Microsoft Servers – AD, DNS, etc.
    Verifiable experience with Microsoft Cloud Offerings – Azure, M365, VDI, etc.
    Experience supporting Microsoft Office (on-premise and M365)
    Experience supporting Windows 10/11 Professional
    Experience using a PSA tool, such as AutoTask, ConnectWise
    Experience using an RMM tool, such as ConnectWise Automate, Datto RMM, etc.
    Experience with firewalls, managed switches, VPNs, VLANs, etc. (Sophos, Ubiquiti, Aruba InstantOn, etc.)

    IT Support Engineer Level 2 (MSP) Benefits:
    Health, Dental, and Vision
    Long-term and Short-term disability
    401(k) with 3% match
    Training Reimbursement
    Certification Reimbursement
    Mileage Reimbursement
    Opportunity Location

    Spring, TX
    Proposed Salary

    $50,000 - $60,000
    Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers.

    Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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