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    Banquet Captain - Birmingham, United States - PCH Hotels and Resorts

    PCH Hotels and Resorts
    PCH Hotels and Resorts Birmingham, United States

    1 week ago

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    Description

    • Consult with the Banquet Manager on serving arrangements, additional staffing needs, and equipment requirements for events.
    • Supervise Banquet staff in setting up, serving, and breaking down all events, ensuring efficient and professional execution.
    • Maintain open and clear communication with guests and meeting planners to ensure their needs and any changes are promptly addressed.
    • Maintain constant communication with the Banquet Chef, ensuring effective coordination between food production and food service. Provide exact guest counts after seating and advise on last-minute timing adjustments.
    • Check-in servers, assign stations and communicate pre-assigned function side work duties.
    • Inspect table place settings, including table linen, china, glassware, silverware, and condiments, to ensure correct placement and cleanliness.
    • Take responsibility for the proper arrangement of buffet tables and other food service stations used for catering functions.
    • Check servers out at the end of events, ensuring cleanliness of function rooms, aisles, and storage areas, as well as proper cleaning and storage of equipment.
    • Conduct server training as needed to maintain a well-trained and efficient Banquet staff.
    • Directly supervise up to 30 associates in Banquets, including training, planning, assigning work, and providing direction and support.
    • Extend and total the check accurately, double-check for accuracy, and obtain the host's signature.
    • Train and develop backup personnel for the position of Banquet Captain.
    • Report gratuities received within company guidelines and in compliance with federal regulations.
    • Observe and comply with all requirements, training, and restrictions set forth by the ABC board to ensure adherence to alcohol service regulations.
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