Remote Bilingual - Riverside CA , US
3 days ago

Job summary
The Remote Bilingual (Spanish and English) Customer Service Account Representative must possess at least ONE YEAR of relevant industry experience (preferably State Farm). This role delivers consistent, WORLD CLASS customer experiences by protecting customer relationships,executing operational excellence, and supporting agency growth through proactive service.
- Answer 50+ inbound calls per day
- 2+ hours of daily talk time
- 2 cross-sell products pivoted to the sales team per day
Job description
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