Guest Experience Specialist - Destin, FL
2 days ago
Job description
Description
COMPANY OVERVIEW:
Scenic Stays, where the Emerald Coast is our playground
At Scenic Stays, we specialize in vacation rental management and have been creating unforgettable experiences for visitors and homeowners alike since our inception. Our team of highly motivated professionals boasts an impressive 200 years of combined experience in the hospitality industry, resulting in outstanding guest experiences and a desirable work environment for our employees.
Our commitment to providing exceptional customer service has made us a leader in Emerald Coast vacation rentals. From Perdido Key to Panama City Beach, we offer unbeatable solutions for anyone looking for a home away from home. Our company culture is built on hospitality and adaptability; whether it's helping guests create their perfect getaway or aiding homeowners with maximizing their rental income – we are always eager to meet the challenge.
Scenic Stays is excited to welcome SunDestin Beach Resort to our growing portfolio, an 18-story condominium overlooking Destin Beach with incredible amenities.
Join us and get in on the ground floor as we develop a stand-out team to service the owners and guests of SunDestin
POSITION SUMMARY:
At the heart of every guest's experience is an exceptional Seasonal Guest Experience Specialist. Your mission is to orchestrate the perfect stay for our valued guests, from check-in to check-out. As the face of our resort, you will leave a lasting impression with your efficient and professional service.
Your Success Formula: Dependable, Reliable, People-Person
Your success will hinge on your dependability, reliability, and "people-person" qualities. You're not just a problem solver; you're a solutions architect, turning challenges into opportunities. Embracing teamwork and interaction, you love working collaboratively to achieve common goals.
What's in it for you?
As part of the Scenic Stays Portfolio, we offer stability, a consistent workweek, and the chance to build meaningful relationships with colleagues and guests. If you're seeking a rewarding, steady position, don't miss this opportunity
Apply now and become the reason our guests check out with unforgettable memories and plans to return
RESPONSIBILITIES:
Ensure a seamless Guest Check in/Check out
Assist with unit maintenance and cleaning requests
Assist with all aspects of Front Desk duties
Resolving guest issues at a high level
All other duties as needed or assigned
QUALIFICATIONS:
Hospitality experience preferred
Good written and verbal communication skills
Knowledge of the area is a plus
Self-starter and able to work well independently
Computer knowledge
Must be dependable and people-oriented
COMPENSATION & BENEFITS:
Hourly Wage: $16 - $18 per hour based on experience and achievement
Benefits:
This seasonal position does not currently qualify for benefits, however, the candidate selected does maintain the possibility of becoming a permanent team member. In that case, the position would qualify for the following benefits:
Paid time off, such as PTO, sick days, and vacation days
Health insurance
Life insurance
Dental insurance
Vision insurance
Schedule: Full-time 40-hour work week, weekends and holidays as needed, through Labor Day and possibly beyond.
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