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Colonial Heights

    Branch Manager I - Colonial Heights, United States - Atlantic Union Bank

    Atlantic Union Bank
    Atlantic Union Bank Colonial Heights, United States

    4 weeks ago

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    Description

    ** Branch Manager I (Colonial Heights Branch)**

    **Job Category****:** Retail **Requisition Number****:** BRANC04693 Showing 1 location **Job Details**

    **Description**

    This position provides leadership and management for a branch team ensuring profitability, growth, and sound operation. This position is responsible for driving branch teammates to provide a best in class customer experience while assisting new and existing customers through needs based conversation and providing appropriate solutions to meet immediate, short term and long term financial needs. The Branch Manager I is responsible for business development efforts, including referrals to multiple lines of business.

    **Position Accountabilities**

    Promote the branchs overall growth through the development and retention of customer relationships

    Provide excellent customer experience through needs based conversations

    Develop and implement business plan to meet branch sales goals

    Build partnerships with all line of business partners to meet bank-wide objectives

    Identify and close sales opportunities to contribute to personal and branch and deposit goals

    Uncover and provide solutions to business and consumer lending needs

    Drive sales outreach strategies including outbound calling

    Coach, train, and develop branch team through formal observations and coaching sessions

    Manage teammate performance development process

    Interview and hire teammates to fulfill branch staffing needs

    Manage branch cash expectations and operational soundness

    Promote and represent the bank through community involvement during and after business hours

    Analyze reports and respond and coach accordingly

    Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares BSA/AML Policy and Procedures.

    Identify risk and respond accordingly

    Develop and maintain knowledge of bank products, services, including other lines of business

    Proficient knowledge of digital channels and ability to educate customers and teammate

    Other duties as assigned

    **Organizational Relationship**

    This position reports to the Market Manager.

    **Position Qualifications**

    Education & Experience

    Bachelors Degree or equivalent work experience required

    Three to five years retail banking experience

    One to three years of management experience in a sales environment

    Knowledge & Skills

    Excellent customer service skills

    Demonstrated leadership skills

    Excellent oral and written communication skills

    Ability to exercise sound business judgment

    Proficient computer skills

    Ability to handle multiple tasks with attention to details

    Flexible, able to adapt to change

    Ability to travel based on business need

    Evening and weekend hours required based on business need

    Able to stand for extended periods of time and lift objects up to 30 pounds

    *We are proud to be an EEO/AA employer, Minority/Female/Disability/Veteran. We maintain a drug-free workplace.*

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

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