FP Movement Key Holder Part-Time - San Diego, United States - Urban Outfitters
Description
A Key Holder collaborates with the management team in supervision of store operations functions and leading an environment that is engaging and inspiring to the customer and team.
Brand ExperienceInfluence:
acts as a brand ambassador and reflects the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP customer
Customer Connection:
creates selling initiatives that enhance the customer experience; empowers the team to drive sales through personalized service, elevated styling, and outfitting recommendationsUtilize in
Store Technology:
delivers a seamless, omni-channel shopping experience through understanding and utilization of systems and applicationsLeadership + Team ManagementEmpowerment: acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks Lead by Example: actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales
Share Knowledge:
takesinitiativein teaching andsharingproduct knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing brand resourcesVisual + Business OperationsStoreOperations: supports the store management team by participating in daily officeprocedures, execution of operations, and store maintenance
Product Flow:
collaborateswith key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP's visual and display standards; ensures omni-channel orders are processed timely and accuratelyAwareness: adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the storeCommunication + Relationships
Store Community:
supports an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supportedCommunication: stays current and collaborates with the leadership team to respond to communication; contributes to sharing information with the team and actively participates in daily meetings and chat insOutlook + Attitude: displays eagerness to develop new skills while being open and responsive to feedback; enhances environment through displaying optimism, positivity, and proactive problem-solving skills Mentorship: guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progressionThe above information has been designed to indicate the general nature and level of work performed by employees within this classification.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to thisjob.