Mortgage Collections Specialist Bilingual Spanish Only - Hartford - Zippy

    Zippy
    Zippy Hartford

    6 days ago

    Description

    Mortgage Collections Specialist Role

    Zippy is committed to making manufactured home loans simple, fast, and fully online.

    This remote-first team provides home loans and insurance across the US. We believe in finance happiness through innovative solutions.
    As a Loan Counselor at Zippy you will represent our organization by providing best-in-class service supporting customers' journey in home ownership.

    • You'll conduct outbound calls demonstrating professionalism empathy throughout interactions assessing customers' financial situations finding suitable payment plans utilizing negotiation skills accurately documenting customer agreements educating them on timely payments potential consequences resources available resolving concerns maintaining relationships updating collection efforts identifying trends recommending improvements management Team player self-motivated creative solutions-focused high attention detail growth mindset communicate open feedback willing give others experience proven track record customer satisfaction comfortable working startup environment willingness maintain integrity excellent written verbal communication OneDrive Microsoft systems Asana proprietary custom built software fluent Spanish While many interviews conducted virtually applicants prepared potentially meet person part process participating employer E-Verify confirm employment eligibility note hiring candidates residing following states Arizona Connecticut Florida Georgia Illinois Indiana Louisiana Maryland Michigan Missouri Montana Nebraska Nevada New York North Carolina Ohio Oklahoma Oregon Pennsylvania South Carolina South Dakota Tennessee Texas Wisconsin Total Rewards passionate creating workplace people love work put heart building nurturing company culture supports team inspires best work benefits perks evolving competitive compensation variable pay equity all employees receive equity company allowing share growth achievements remote Work flexible working from dynamic environment comprehensive Health Coverage medical dental vision STD LTD life insurance Flexible Spending Accounts medical dependent care FSAs Training Licensing Support invest professional growth wellbeing Programs Headspace Gympass Fetch Spring Health SoFi Perkspot Ladder Parental Leave provide paid parental leave No Meeting Wednesdays vibrant Slack Community engage colleagues lively community channels travel pets sports food Career Growth promote within opportunities grow career growing beyond tangible benefits Core Values lead passion own build better way results driven golden rule join growing team pivotal moment contribution significant impact Innovative Work Collaborate sharp passionate teammates tackle challenges Manufactured Housing market positioning product top-tier lending solution Supportive Culture collaborative environment camaraderie respect belonging Diversity Inclusion empowered diverse inclusive workforce celebrating differences ensuring safe bring whole selves Inspirational Leadership approachable dedicated guidance mentorship support succeed Meaningful Impact prospective buyers secure fast simple online loans purchase manufactured homes improve lives 22 million Americans live manufactured homes today equal opportunity employer diversity inclusion race color national origin religion gender gender expression sexual orientation age veteran status disability status marital status excited role do not meet qualifications apply nothing job posting constructed offer guarantee employment

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