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Roxbury Crossing

    Lab Computing Analyst - Roxbury Crossing, United States - The Fountain Group

    The Fountain Group
    The Fountain Group Roxbury Crossing, United States

    3 weeks ago

    Default job background
    Description

    Title: IT Support Analyst
    Pay: $33/hr
    Location: Hybrid - Austin, TX
    Duration: 6+ till intended conversion
    No third parties. No C2C

    Job Description:

    • Applies professional-level technical skill and judgment to provide non-routine technical support for computer/data center operations.
    • Installs, configures, and troubleshoots server and non-desktop computer hardware, software, systems, and other resources in a data center or other centralized computer network setting.
    • Maintains access control, data integrity, and file system security for the computer/data center environment.
    • Monitors, tracks, and records system performance and utilization metrics.
    • Communicates highly technical information to both technical and non-technical personnel.
    • Recommends process, hardware, and software solutions, including new acquisitions and upgrades, to improve computer/data center efficiency.
    • May participate in the development of information technology and infrastructure projects.
    • May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions.
    • May include company-wide, web-enabled solutions.
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