-
Manufacturing Operations Support Specialist
1 week ago
VetJobs Carlsbad, United StatesJob DescriptionATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, ...
-
Manufacturing Operations Support Specialist
1 week ago
VetJobs Carlsbad, United StatesJob Description · ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spou ...
-
Specialist, Customer Support
2 weeks ago
Twist Bioscience Corporation Carlsbad, United States**Specialist, Customer Support**at Twist Bioscience USA - Carlsbad, CA Programmable DNA, the software of Life, is finally here Twist Bioscience is developing a disruptive Synthetic DNA technology that will change the world, enabling widespread health and sustainability.We are loo ...
-
IT Service Desk Support Specialist
1 month ago
Talentry Carlsbad, United StatesIT Service Desk Support Specialist · Carlsbad, CA (Onsite, eventual hybrid) · Direct Hire. 26-30//hr. · Talentry is looking for a Service Desk Specialist to help users resolve computer issues, as well as to perform company projects relating to IT. The right person for this role w ...
-
Manufacturing Operations Support Specialist
2 weeks ago
Dupont Carlsbad, United StatesDuPont Laird RandF Performance Materials, Interconnect Solutions, DuPont Electronics & Industrial · Carlsbad designs and manufactures RF Absorbing Materials, Electrically Conductive Elastomers and Maxair vent panels for use in Commercial Electronics The primary markets served are ...
-
Manufacturing Operations Support Specialist
1 month ago
Dupont Carlsbad, United States OTHEREn DuPont, trabajamos en cosas que importan, ya sea en proporcionar agua limpia a más de mil millones de personas en el planeta, producir materiales esenciales en los dispositivos tecnológicos cotidianos (desde smartphones hasta vehículos eléctricos) o proteger a los trabajadores ...
-
Specialist for Occupational Safety
3 weeks ago
Cascade Innovations Carlsbad, United StatesJoin us on the path to a healthy future in Carlsbad · We are pioneers, market leaders, and have over 3,800 professionals working at our 152 locations throughout Germany in occupational medicine, occupational safety, and health management. We support and advise our clients in crea ...
-
Senior Quality Systems Specialist
20 hours ago
Mosaic People Solutions Carlsbad, United StatesOur client, a well-funded startup in the medical device industry, is seeking a talented Senior Quality Systems Specialist to join their team in Carlsbad, CA. This dynamic company is dedicated to revolutionizing healthcare through cutting-edge technologies. The Senior Quality Syst ...
-
Manufacturing Technician
4 days ago
Kelly Science, Engineering, Technology & Telecom Carlsbad, United StatesMTS Specialist I (Manufacturing and Technical Support) · Kelly Science & Clinical is seeking an MTS Specialist I for a full-time contract-to-hire position at an industry-leading diagnostics company in Carlsbad, CA. If you're passionate about bringing the latest scientific discove ...
-
Electrical Instrumentation Specialist A
2 days ago
Chevron Carlsbad, United StatesTotal Number of Openings · 1 · Provides knowledge and expertise in electrical systems/instrumentation as well as power generation and distribution, including inspection, troubleshooting and repair. · Chevron North America Exploration and Production Company, Mid-Continent Business ...
-
Manufacturing Technician
4 days ago
MyKelly Carlsbad, United States Full timeMTS Specialist I (Manufacturing and Technical Support) · Kelly Science & Clinical is seeking an MTS Specialist I for a full-time contract-to-hire position at an industry-leading diagnostics company in Carlsbad, CA. If you're passionate about bringing the latest scientific discove ...
-
Marketing Specialist
5 days ago
Fluidra Carlsbad, United StatesDescription · Fluidra, a global leader in the pool industry, is seeking a talented Marketing Specialist to join our innovative marketing teamonsite in Carlsbad, CA. If you have a passion for marketing and data, this could be the perfect opportunity for you · Here's what you can ...
-
Benefits and Leave Specialist
5 days ago
Vuori, Inc Carlsbad, United States Full timeJob Description · The Benefits and Leave Specialist will support the organization in administering employee benefits programs and managing leaves of absence and accommodations. The role will own the full leave of absence experience, including administering protections and payment ...
-
Collector
1 week ago
Partners Federal Credit Union Carlsbad, United StatesRésumé du poste: · Responsible for performing collection activities associated with delinquent Member accounts, including VISA credit cards, lines of credit, secured loans, signature loans, and home equity loans. Reviews delinquent accounts, determines Member circumstances to re ...
-
Health Assistant
1 week ago
Texas Department of Aging & Disability Services Carlsbad, United StatesJob Description: · Health Assistant · Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence. · The state supported living centers serve people with intellectu ...
-
Quality Engineering
4 days ago
COPAN Diagnostics, Inc. Carlsbad, United StatesQuality Engineering & NPI Manager · Job Summary · Within the COPAN Diagnostics Quality Assurance and COPAN Italia Design and Development Departments, the Quality Engineering Program Manager(QEPM) will manage a Learn of quality assurance specialists and engineers and collaborate w ...
-
Asset Curation Specialist
3 days ago
Disney Music Group Carlsbad, United StatesRésumé du poste: · Asset Curation Specialist · Responsibilities · Manage the curation and archival of audio, video and visual assets, in digital and physical form · Conduct quality control, data normalization and cleansing to include manual data clean-up as needed · Asset cu ...
-
Sr. Specialist, Regulatory Affairs
1 week ago
Alphatec Spine Carlsbad, United StatesThe Senior Regulatory Affairs Specialist will be responsible for the development of submissions for domestic and international clearances; as well as the support of daily activities related to new product development, change control, and regulatory product submissions. · Essentia ...
-
Senior CQV Engineer
1 week ago
MMR Consulting Carlsbad, United StatesBiopharmaceutical Senior CQV Engineer · Previous Pharmaceutical/Biotech experience is mandatory for this role. · MMR Consulting is an engineering and consulting firm specializing in the pharmaceutical, and biotechnology industries in North America and globally. Its services inclu ...
-
Ext Agric Agent
2 weeks ago
New Mexico State University Carlsbad, United States 12-Month Faculty Full timeClassification Summary: · The Agricultural/4H Agent provides leadership and guidance to Extension Educational programs in agriculture, horticulture/ urban horticulture, 4-H and youth development, school enrichment, volunteerism, community and economic development, and natural re ...
Help Desk Support Specialist - Carlsbad, United States - Grand Pacific Resorts
Description
**General Description**
We are looking for a highly motivated individual to be a key member of our network and help desk support team. The position of Help Desk Support Specialist will be responsible for user support and customer service on company supported computer applications and platforms. Quality, commitment and teamwork should be priority.
The candidate should possess strong team skills, communications skills, and technical skills.
The candidate should be willing to take full ownership of tasks from inception to implementation.
Work with a team of 2 Help Desk Support Specialist and 1 Network Engineer and 1 Systems Engineer reporting directly to the IT Network Architect/Manager.
**Responsibilities**
Respond to requests for technical assistance in person, via phone, electronically
Diagnose and resolve technical hardware and software issues
Configuration of new, upgrade, maintenance and replacement of desktops/laptops and telephones including hardware and software configurations.
Follow standard help desk procedures, and help document processes and procedures when needed.
Research questions using available information resources
Advise user on appropriate action
Log all help desk interactions
Log all time tracking in an accurate and timely manner
Redirect problems to appropriate resource, including escalating situations requiring urgent attention
Track and route problems and requests and document resolutions
Part of monthly rotation for after hour support (1 week per month) after hours support is paid separately
Prepare activity reports and is responsible for meeting individual and team goals
Stay current with system information, changes and updates
**Position Requirements**
3+ years of Help Desk Support experience with proven track record
Strong Active Directory, Exchange, Windows OS, Citrix/Terminal Server, Printer and Desktop support skills
Experience administering Telcom request on Mitel phone system or other VOIP systems
Excellent Customer Service practices
Knowledge of basic network topology and deployment of computers in a WAN/LAN.
Knowledge of call tracking and IT support applications
Must be able to lift 25 lbs repeatedly.
Willing to travel to our local Southern California Resort locations.
College diploma or university degree in the field of computer science and/or business management.
MCP certification or A+ Certification a plus
Solid understanding of the organizations goals and objectives and propose projects based on those goals
**Personnel Requirements**
Excellent written, oral and interpersonal communication skills, influencing skills.
Ability to present ideas in user-friendly language.
Quick learner and has good memory retention.
Customer Service oriented
Practical problem analysis/ problem-solving and strategic thinking skills
Ability to adapt to changing conditions
Good organization and planning skills
High attention to detail
High stress tolerance easy-going person diplomatic and professional with the ability to work with people at all levels of the company.
Highly self-motivated, pro-active nature and a passion for over-delivering while still meeting requirements
Ability to effectively prioritize and execute tasks in a timely manner and give departments an estimate of work prior to performing the work.
Experience working in a team-oriented, collaborative environment and able to handle constructive criticism
Help Desk Support SpecialistCompany : Grand Pacific Resorts
Position : Help Desk Support Specialist
Status : Full Time
Shift : First (Day), Second (Afternoon), Third (Night)
Req # :
Date Posted : February 02, 2022
Location : 5900 Pasteur Ct. #200, Carlsbad, US, CA, 92008
Job Category : Corporate/Administrative
